2Talk is a Voice over Internet Protocol (VoIP) provider that offers cloud-based private branch exchange (PBX) solutions. Its features include call recording, outbound and inbound call management, an auto attendant, and a reception console. Its monthly fees range from $9.95 to $350, and it’s best for sales and support teams.
2Talk Pros and Cons
Wide range of plans and tiers
Documentation isn’t clear
Has call delays sometimes
Great customer service
Who 2Talk is Best For
- Sales and support teams: 2Talk includes a generous amount of call minutes within the US at reasonable prices, allowing sales and support teams to stay connected with their leads and customers.
The 2Talk pricing page shows three plans—each with several tiers—with fees that range from $9.95 to $350 per month. The main difference between these is the inclusions such as phone set types and numbers of call minutes and VoIP lines.
Numbers of VoIP Lines
Single Line VoIP
$9.95 or $19.95
Phone + VoIP
$24.95 to $29.95
$24.95 to $350
3 to 50
Want the best balance of features and price? Check out Nextiva.
Single Line VoIP
Single Line VoIP plans have two options: VoIP 1 ($9.95 per month) and VoIP 1 Plus ($19.95 per month). These include a full-featured cloud-based PBX, one VoIP line, and 500 to 4,000 call minutes within the US.
Phone + VoIP
This plan has three tiers that have a 24-month term: VoIP 2 ($24.95 per month), VoIP 6 ($26.95 per month), and VoIP 10 ($29.95 per month). All tiers come with one IP handset—that depends on the subscription selected—and an unlimited number of call minutes within the US.
The Multi-Line VoIP subscription option has six tiers with monthly prices that range from $24.95 to $350. These include three to 50 VoIP lines and anywhere from 5,500 to 70,000 local and mobile call minutes within the US, depending on the purchased plan.
2Talk Alternatives 2020
VoIP Phone Service
Larger companies with high call volumes that need enterprise-level features
Businesses that want a great combination of price and features
Small business owners looking for a great phone system with no contracts
Solopreneurs who want a business number on their personal device
Solopreneurs and small business owners who want an affordable turnkey vanity number and VoIP provider
2Talk provides a scalable cloud-based VoIP that allows businesses to stay connected with their customers through a mobile phone and its IP handset. Here are some of 2Talk’s most essential features.
Users may direct calls to the most appropriate area of their business with its auto attendant. This can be done by creating a recording and setting up the call flow.
Those with higher numbers of inbound calls may set up queues until agents are available to connect with customers. Callers on queue are notified and provided with the anticipated wait time.
Caller ID and Privacy
Through its SIPcity Cloud PBX, outbound call settings can be managed from anywhere. This lets agents set up Caller ID, privacy, and PIN codes for restricting calls.
Inbound Call Management
Its Cloud PBX allows users to set up each inbound call differently, enabling call forwarding to a voicemail, simultaneous ring setup, call routing through an IVR to a queue, and more.
Which VoIP Provider is Right for You?
Summary of 2Talk Reviews
As of the date this article was written (Jan. 27, 2020), there are no up-to-date 2Talk reviews available online. If you are a past or current 2Talk customer, leave a review to help others who are deciding whether or not to use the product.
2Talk Frequently Asked Questions (FAQs)
What payment methods does 2Talk accept?
2Talk accepts payments made through credit cards and direct debit into its account.
Are users allowed to cancel their subscriptions at any time?
Yes, they are. Users may easily cancel their subscription by completing its online cancellation form.
Can users utilize their existing business phone numbers?
Yes, they can, by completing its online porting form. Losing Carrierrs Approval commonly takes about four business days, while the cutover date is one to two business days from the Losing Carriers Approval date. All these are done by 2Talk at no cost.
Our Top VoIP Picks
If you aren’t sure if 2Talk is right for you, this article on the 6 Best Small Business VoIP Phone Service Providers is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like call management, call quality, and CRM integrations.