Act! is a customizable CRM and marketing automation software that enables users to automate sales workflows. It provides them with tools for contact organization, business insights, campaign management, opportunity tracking, and more. In this article, we cover Act! CRM reviews and pricing. Ready to get started? Get a free trial.
Act! CRM Pricing
The Act! CRM pricing details are based on three subscription options, billed annually: Act! CRM ($35/user/month), Act! Growth Suite (ranges from $79 to $399/user/month), and Act! 365 (starts at $10/user/month). The main differences between the plans are the number of monthly emails sent, access to third-party integrations, and priority customer support.
|Act! Growth Suite|
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*All plans are paid in full at the start of the billing cycle.
Act! CRM Growth Suite is an all-in-one sales and marketing platform, while Act! 365 provides users with basic CRM tools for email marketing and sales acceleration. On the other hand, Act! CRM is a fully-featured CRM solution.
Act! CRM offers add-ons, such as Premier Support ($5/user/month), Ultimate Support ($10/user/month), and Custom Tables ($10/user/month), that are all billed annually.
Act! CRM Growth Suite charges $35 per additional user, per month.
Ready to get started with Act! CRM? Get a free trial.
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Summary of Positive Act! CRM Reviews
Users who gave positive Act! CRM reviews commented that it effectively provides end-to-end sales and marketing tools that help them monitor and accelerate their workflows. They also commended its ease of use, third-party integrations, and responsive customer support team.
“Act! is the way to go for any client management system. It provides everything you could possibly want to organize and communicate as well as keep track of information in a safe, guarded, and effective manner.” — Taylor Rogers
Summary of Negative Act! CRM Reviews
Users who gave negative Act! CRM reviews suggested the addition of a built-in funnel system that would enable them to bulk export emails to different databases. Some users also complained about experiencing bugs and glitches when using its email automation feature.
One user who gave Act! CRM a negative review on Capterra reported that he cannot save search fields when using the program’s built-in email templates. He also said that its group and individual emailing features can be further improved.
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Act! CRM Features
Check out the list below of some of Act! CRM’s features:
- Customer relationship management
- Lead generation
- Opportunity tracking
- Email automation
- Calendar and activity tracking
- Sales pipeline management
- And more
Act! CRM FAQs
How does Act! CRM help users automate marketing processes?
Act! CRM enables users to create targeted contact lists and manage email campaigns based on specific criteria for more effective client outreach. It also allows them to share marketing campaigns on various social media platforms in order to increase their company’s online visibility.
How does Act! CRM help users manage leads and opportunities?
Act! CRM helps users identify their most viable prospects using lead scoring tools such as surveys, online forms, and website interactions. The most promising contact leads are grouped in the Act! CRM database for easier communication and engagement.
Here is a list of some of Act! CRM’s popular integrations:
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Disclaimer: The following information was provided by Act! CRM and does not necessarily reflect the views of FitSmallBusiness.com.
What is act! CRM?
Act! makes it easy for businesses to grow, delivering proven CRM and powerful Marketing Automation, the ultimate toolset. The Act! portfolio also includes Act! 365, purpose-built for Microsoft Office 365 users looking for simple CRM with integrated email marketing. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.
act! CRM News & Activity
Your trusted CRM choice just got better. Recent innovations include:
– The new Act! Growth Suite, Marketing Automation and CRM all in one, providing everything you and your team need to successfully run and grow your business.
– Dynamic sales pipeline management
– 170+ mobile responsive Marketing Automation email templates
– Custom tables & Industry Template Library
– Office integration for Chrome™ users
– Compatibility with Office 2019 & Windows Server 2019
– Act! Companion card reader, heat maps
– & more
act! CRM Customer Service
Act! has you covered with a variety of customer support options available to active Act! subscribers but also many free resources like blog articles, ebooks, guides, a knowledgebase that gives you access to FAQs, product downloads, webchat, phone support and training videos.
act! CRM Unique Features
Purpose-built for small and midsized businesses, Act! Growth Suite provides the ultimate toolset to build relationships, maximise engagement, and drive business growth with:
– Rich customer management
– Powerful Marketing Automation
– Dynamic sales pipeline management
– Actionable business insights
– Act! Companion mobile app
– Act! Connect to stay connected with hundreds of popular apps