Allstate Insurance is a business insurance provider that offers commercial auto, property, and liability insurance as well as customizable business owner’s policy (BOP) packages. Founded in 1931, it is a Fortune 500 company and one of the largest insurers in the United States. It provides customized plans and is best for small businesses that are looking for tailored-fit coverages.
Allstate Insurance Pros and Cons
Supports a wide range of industries
Only offers four types of business insurance policies
Quotes available online or through its network of more than 14,000 local agents
Has an easy-to-navigate website and a mobile app
Who Allstate Insurance Is Best For
- Small to midsized businesses (SMBs) looking for custom business coverage: Allstate Insurance offers custom plans that cater to the unique challenges and circumstances your business faces. It has certified business insurance agents equipped with firsthand knowledge and experience to support 36 different types of small businesses.
Allstate Insurance Costs
Allstate Insurance’s costs and deductible amounts are not readily available on its website. Factors affecting its monthly premiums include the type of insurance, length of coverage, risks covered, and coverage limits as well as your number of employees, partnerships with other companies, and business type.
While the insurer does not publish its pricing, it does make it easy for you to obtain personalized quotes on its website. You only need to answer a few questions about your business and your desired coverage, then you will be given three plan quotes: Basic, Standard, and Enhanced. Aside from the premium amounts, the main differences between these plans are the type and amount of coverage included.
If you want someone to walk you through your options, you may call Allstate Insurance directly or inquire through its network of more than 14,000 local agents.
Allstate Insurance Alternatives 2020
(Best overall) Industry-leading customer care and specialized packages at competitive prices
Home-based business owners looking for affordable coverage
Small- to midsized businesses that want help with risk management
International coverage for business transactions and trips
Technology businesses seeking errors & omissions insurance that includes cyber liability
Manufacturing companies that need small business insurance plus industry-specific coverage
Professional liability coverage added to a business owner’s policy (BOP)
Liquor stores and restaurants that need liquor liability included in their BOP
Delivery and transportation businesses requiring affordable commercial auto insurance
Startups, particular tech companies that need management liability insurance immediately
Allstate Insurance Features and Services
Allstate Insurance’s features and services are designed to make its clients’ experience easier. Listed below are some of its most notable ones.
Multi-industry Insurance Coverage
Allstate Insurance understands that each business has different needs, which is why it offers unique BOP packages tailored across 36 different business categories. It also provides stand-alone products, such as property insurance, liability coverage, and commercial auto policies, if you are not ready for a BOP. All of these plans give you the ability to add just the right coverage that your business needs.
Small Business Connection Program
Designed to guide small business owners like you, it gives open access to a wide range of professional resources. Small Business Connection’s website provides curated content on topics, such as business protection legal solutions, web marketing, office solutions, industry trends, banking and financing, technology, and much more—all of which are helpful on your business journey.
Allstate Exclusives and Preferred Partners
The provider also offers products other than insurance that are focused on supporting you with employee retention and security, business revenue protection, business value addition, succession planning, retirement goal setting, and more. It also partners with many companies that can provide money-saving offers and benefits, such as SurePayroll, which provides small businesses with easy online payroll services.
Allstate Insurance’s network of certified agents include agencies, financial specialists, brokers, bank representatives, insurance agents, and financial advisors located throughout the US and Canada. Some of these agents are small business owners themselves, which means that they understand the risk and coverage needs each business has.
Allstate Insurance is one of the few insurance providers that offer a mobile app. The app lets you access all your policies and ID cards, pay your bills, report claims, get roadside assistance or accident support, contact your agent, view your policy documents, and more. It is compatible with iPhone iOS 11.0 and later, iPod Touch, and Android 5.0 or higher.
Most Helpful Allstate Insurance Reviews
While most of the Allstate Insurance reviews online are related to its personal insurance products, there are still a few reviews for its business coverages. Policyholders specifically like its great customer support, saying that its local agents provided personalized assistance and answered all their questions promptly. Meanwhile, those who left negative feedback said that they had issues with policy cancellation.
Great customer support and communication
“Our Allstate agent is great about communicating with us and helping us find the right solutions. She always gets back to us when we reach out to her, and she’s willing to sit down and discuss our needs. I’ve learned a lot about Allstate by talking with her and don’t feel that there was anything I needed to know before beginning to use their service.”
Keeps billing customers even after the policy cancellation
One client who left a review on SiteJabber reported that the insurer kept billing her even after she had canceled her policy. She narrated that she had to call multiple times and even switched bank accounts, but the provider still tried to bill her again and turned her account over to collections. She said that, until now, she is still paying the collection agency.
Allstate Insurance Frequently Asked Questions (FAQs)
Every business situation is unique, and small business owners should seek out answers before selecting an insurance provider. We’ve gathered some of the most commonly asked questions about Allstate Insurance below and answered them.
How do I make a payment?
You can make a payment online with your bank, through Allstate Insurance’s mobile app, through its automated pay-by-phone system, or by mailing a check or money order.
What modes of payment does Allstate Insurance accept?
The modes of payment accepted vary according to the type of insurance policy you have. For auto and property policies, it accepts Visa, MasterCard, Discover, and American Express credit and debit cards; bank accounts; and personal checks and money orders.
For life insurance policies, accepted forms of payment include preauthorized payments, which are automatically deducted from your bank account, and check by mail, which is sent to the address on your statement.
Can I make one payment for multiple policies?
Yes, you can. However, the payments will appear as separate charges or withdrawals―based on your payment method―for each policy you’re paying.
Our Top Business Insurance Provider Picks
In case you still are not sure if Allstate Insurance is right for you, then this article on the best small business insurance companies is a review of our top choices. In this guide, we reviewed several providers and narrowed them down to our top picks based on key criteria like coverage types, customer service, and pricing.