Amazon Chime is a video conferencing software that enables users to communicate with each other from different locations and time zones. It allows account holders to share content, conduct online meetings, make calls, and chat with others who are either inside or outside of an organization. We compiled Amazon Chime user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Amazon Chime Pricing
Amazon Chime offers a free account (Amazon Chime Basic) and a pay-as-you-go plan (Amazon Chime Pro), with pricing that starts at $3/user/day. The main differences between the plans include the maximum number of attendees, the ability to schedule and record meetings, and more.
|Amazon Chime Basic|
|Amazon Chime Pro|
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Users are billed only for the days they access certain features, and fees are capped at $15/user/month. The host of the meeting is the one billed for the service.
Users can also provide dial-in numbers for meetings for a with-toll or toll-free per-minute rate. Dial-in pricing starts at $0.002216/minute, depending on the country where the call is made. You may contact their sales team for more information.
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Summary of Amazon Chime User Reviews
What Amazon Chime Does Well
Users who gave Amazon Chime a positive review said that they like that it is cheaper compared to other applications that offer similar services. Some also mentioned that its instant messaging and screen sharing features make it easy for teams to collaborate remotely.
What Amazon Chime Does Not Do Well
Users who gave Amazon Chime a negative review complained that users based outside of the U.S. encounter glitches when they download it, which can be a problem if the software is used for sales meetings. Some also said that while they can mute everyone to avoid background noise, they can’t seem to find a collective unmute button, forcing users to do so individually.
Most Helpful Positive User Review
One user who gave Amazon Chime a positive review on Gartner Peer Insights said that she appreciates all the features that the free Basic plan provides, noting that it has been very useful for her small company of remote freelancers. She added that it allows her to hold meaningful meetings online and enables her to conduct more effective training sessions.
Most Helpful Negative User Review
One user who left a review of Amazon Chime on G2 Crowd said that his company had lost sales leads because the software was not functioning properly. He cited an example where their partners in India needed to download the software to join a meeting but were unable to do so. He said that, sometimes, it would take 30 minutes just to enter a conference.
Amazon Chime Features
Check out the list below of some of Amazon Chime’s features:
- Online Meetings
- Video Conferencing
- Content Sharing
- Screen Sharing
- Meeting Scheduler (for Pro Account)
- Mobile Compatibility
- Alexa for Business Integration
- Microsoft Active Directory Integration
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Amazon Chime FAQ
What does the Amazon Chime Basic account include?
The Basic account includes person-to-person and group chats, attending meetings via video and VoIP, screen sharing, and remote desktop control. It is free to use for as long as you want.
Is there a free trial for the Amazon Chime Pro account?
Yes. Amazon Chime Pro has a 30-day free trial. Their trial ends in three ways: either at the designated date, if a user becomes part of an Amazon Chime Enterprise account, or if a user accepts an invitation to join an Amazon Chime Team account, whichever comes first.
Can a user with an Amazon Chime Basic account host or schedule a meeting with three or more people?
No. To host or schedule a meeting with three or more people, users need to sign up for Amazon Chime Pro.
Amazon Chime Overview Video
This video provides an overall background on what Amazon Chime can do to help users efficiently communicate with their clients and teams who are based in different locations.