Ansafone is a US-based contact center providing a full slate of inbound and outbound call services. This call center software key features include multi-channel contact services, lead generation, live chat, social media customer service, and more. Ready to get started with Ansafone? Visit its website.
Summary of Ansafone User Reviews
As of the date this article was written (02/13/19), there are no Ansafone user reviews available online. If you are a past or current Ansafone customer, leave a review to help other business owners who are deciding whether or not to use the company.
Ansafone doesn’t publish its pricing plans online. Fees for similar service providers range from $20-$50/agent/month, while the more extensive ones cost around $60-$100+/agent/month. Factors that affect pricing include the size of the business, industry, apps and platforms supported, as well as the types of customer support offered.
Interested users may contact Ansafone’s sales team directly to request for a quotation.
Ready to get started with Ansafone? Visit its website.
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Check out the list below of some of Ansafone’s features:
- Multi-Channel Contact Center Services
- Business Process Outsourcing
- Email Management Support
- Automated Interactive Voice Response (IVR)
- Live Chat
- Basic Answering and Appointment Service
- Social Media Monitoring and Customer Service
- Customer Care and Client Retention
- Consumer Affairs and Product Recalls
- Lead Generation
What industries can benefit from Ansafone’s services?
Ansafone is best known to work with the following industries: healthcare, education, government, retail and e-commerce, banking and finance, energy and utilities, and insurance claims.
Does Ansafone provide customized solutions for its client’s campaigns?
Yes. Ansafone creates customized solutions for each client by working together in developing key performance indicators (KPIs) that help measure performance. It also provides on-going training and updated response scripts to make sure that agents are constantly achieving client’s campaign targets.