Appcues is a user engagement and customer experience software designed to capture client feedback, drive product adoption, and improve customer satisfaction. It enables users to create online walkthroughs, surveys, onboarding tools, and product feature call-outs. In this article, we cover Appcues reviews and pricing. Ready to get started? Get a free trial.
The Appcues pricing scheme covers three plans, priced according to the number of monthly active users: Essentials (starts at $249/month billed annually or $299/month billed monthly), Growth (starts at $897/month, billed annually), and Enterprise (custom priced). The main differences between the plans are the user license limits, access to A/B testing, and more.
Starts at $249 (billed annually)
*Annual plans are paid in a lump sum at the beginning of the billing cycle.
Interested users should note that the details reflected in the table represent Appcues’ pricing plans for subscribers with 1,000 monthly active users. Additionally, its prices go up as the number of monthly active users increases.
Ready to get started with Appcues? Get a free trial.
Summary of Positive Appcues Reviews
Users who gave Appcues a positive review said that it has a user-friendly interface that allows them to easily create online tooltips and walkthroughs. Several others commended its support team for their excellent service, while some like its customization options.
One user who left a positive review of Appcues on Capterra loves using it to build online product guides and tooltips for his customers. He added that he appreciates its easy-to-use platform, enabling him to create many Appcues flows without asking for help from a tech-savvy person.
Summary of Negative Appcues Reviews
Users who gave Appcues a negative review mentioned that its net promoter score (NPS) and reporting functionalities need to be enhanced. Some complained about occasionally experiencing slow load times when using its flow builder.
One user who left a negative review of Appcues on G2 noted that its flow builder can run a bit slow at times. He said that there were instances wherein he needed to do a hard refresh to make it run smoothly again.
Check out the list below of some of Appcues’ features:
- A/B testing
- Audience segmentation
- Checklists and net promoter score surveys
- Product feature adoption and tooltips
- Reporting tools
- User onboarding
- And more
How long is Appcues’ free trial?
The free trial lasts for 14 days and until you have shown 100 Appcues flows to your end users. So, if you have not yet shown 100 flows to your users by the end of the two-week period, then your free trial will continue until you hit the flows shown limit.
What is an Appcues flow?
An Appcues flow refers to the walkthroughs, user onboarding, tooltips, and product feature call-outs that you can create using its platform.
Here is a list of some of Appcues’ popular integrations: