AppFolio is a cloud-based property management software that allows property managers to market, manage, and expand their businesses. It caters to residential, commercial, community associations, and student housing management needs. In this article, we cover AppFolio reviews and pricing. Ready to get started? Get a free demo.
The AppFolio pricing scheme consists of two products, each with four options: Appfolio Property Manager which includes: Residential (ranges from $0.80 to $1.50/unit/month) and Plus (ranges from $0.80 to $3/unit/month). The main differences between the two products are capabilities like configurable workflows, revenue management, advanced performance insights, and more.
Please note that the minimum monthly fees for AppFolio Property Manager and Plus are $250 and $1,200, respectively.
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Summary of Positive AppFolio Reviews
Users who gave AppFolio a positive review mentioned that it provides a great portal for property managers and tenants. Some commented that it has a fast and efficient Universal Search functionality, while others like its mass-email and mass-text capabilities.
One user who left a positive review on Software Advice said that his concerns are addressed within 12 hours. He noted that the system provides excellent reports in all phases of accounting, rental reports, and maintenance.
Summary of Negative AppFolio Reviews
Users who gave AppFolio a negative review said that its maintenance section is very basic. Some also noted that there should be more flexibility in creating documents for all parties.
One user who left a negative review on Software Advice mentioned that its maintenance section is not flexible enough to meet the needs of his growing team. He added that he decided to sign up with another company to manage the maintenance aspect of his business.
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Check out the list below of some of AppFolio’s features:
- Bank reconciliations
- Owner/tenant portals
- Vacancy postings
- Text message alerts
- RentMatch rental comparison tool
How do I edit or change my scheduled auto payment?
Go to the Home tab or Payments tab and then click Edit to change the account information, payment name, and amount. To change the scheduled payment date, click Edit, then click Delete, and finally return to the Home tab to create a new payment.
What type of credit or debit card can I use?
AppFolio accepts credit or debit card payments made from a Visa, Mastercard, JCB, or Discover-branded card from any country.
Here is a list of some of AppFolio’s popular integrations: