Asana is a project management software designed to help teams organize, track, and manage their work. It provides different task management views, automation features, an in-app messaging tool, and a mobile app among others. Asana has a free option and paid plans ranging from $13.49 to $30.49+ per user, per month, and it’s best for larger teams that require a high level of organization and task automation.
Asana Pros and Cons
Has a free plan
Customer service doesn’t offer phone support; can take a while to respond
Easy to use
Lacks built-in features, such as chat and time-tracking
Unlimited access to multiple workspaces
Who Asana Is Best For
- Larger teams that require a high level of organization and task automation: Asana provides a big picture and a detailed view of a project. You can divide work into numerous projects, set up automation triggers based on dependencies, and easily monitor each progress with its own reports and calendars.
Asana’s pricing guide shows a free option and three paid subscription plans ranging from $13.49 to over $30.49 per user, per month. The main difference between the plans is access to premium features such as task dependencies, timeline, start dates, milestones, forms, proofing, progress view, support, and control.
*Annual plans are paid in full at the start of the billing cycle.
Asana offers eligible nonprofit organizations a 50% discount on an Asana Premium or Asana Business annual plan. You can apply for special pricing on its website.
Asana’s free plan is ideal for individuals or teams that are just getting started with project management. You can easily organize your tasks and personal to-dos and collaborate with up to 15 teammates in a workspace. Tasks can be viewed in the following ways: list, board, and calendar. Integrations are also available with this plan.
Recommended for teams that need to create project plans, Premium can help you track team projects with features such as custom fields, timeline, advanced search and reporting, unlimited free guests, forms, rules, and milestones. You can also set up private teams and projects and have access to an admin console.
This has everything included in Premium, plus portfolios, workload, custom rules builder, lock custom fields, proofing, and advanced integrations with Salesforce, Adobe Creative Cloud, Tableau, and Power BI. It is ideal for teams and companies that need to manage work across initiatives.
Asana’s highest plan is recommended for organizations that need additional security, control, and support. Along with the features in Business, you get SAML, custom branding, priority support, and block native integrations.
Asana Alternatives 2020
Visual learners who want multiple ways to view projects, such as Kanban, timeline, calendar, and map views
Small teams and those who want simple task management that adapts quickly into your team’s existing workflow
Larger teams that require a high level of organization and task automation
Starts at $0
(for up to 20 users and three projects)
Starts at $0
(for up to 10 projects)
Starts at $7.99/user/month
Which Project Management Software is Right for You?
Asana is one of the pioneers in delivering project management tools, and it remains to be one of the best-built user interfaces according to user reviews. It offers a big picture and a detailed view of tasks, making it a great tool for organizing projects, assigning and balancing workload among members, and monitoring progress.
Take a look at some of its features to help you decide if it’s the project management platform for your team.
- Task management views: These can be viewed as a to-do list, calendar, Gantt chart, or Kanban board. You can easily switch views depending on what is ideally suited for a project.
- Team management: You can divide members into projects that have their own dashboards, shared calendars, and conversations. Asana also lets you manage your portfolio so that you can easily see all of your projects at a glance.
- Team collaboration: Asana has an in-app messaging tool that allows you to comment on tasks and files. It also offers file editing and proofing, so you can add comments to a specific point on an image, allowing for better feedback. If you need to balance the workload of your team members, then the Workload feature shows you, at a glance, who has more tasks so that you can reassign them accordingly.
- Automation: Automation examples that you can set up include the following: create a new project when a support request form is submitted, assign new tasks when a previous task is completed, and trigger a notification. You can also automate using third-party integrations.
- Mobile app: Asana’s mobile app has a clean interface and resembles the web version almost exactly. It is highly-rated in the Android app store as it lets you access Asana’s most important functions from the app.
- Integrations: Asana offers over 100 integrations for productivity apps, file and document storage, and industry software services. Notable programs include Adobe Cloud, Salesforce, Slack, Google, Okta, and Microsoft. If you can’t find the app you need, then you can use its API to build your own.
- Customer service: Ticket support is available weekdays from 12 p.m. to 8 p.m. Eastern time. It also provides a searchable product guide and forums with an active user community in six languages. You can even enroll in Asana Academy’s courses to help you get the most from your software.
Most Helpful Asana Reviews
The majority of Asana reviews I have read are positive, with most highlighting that its free version is good enough to be used for large projects. Most of its users rave about how easy it is to use and how it integrates with plenty of programs. However, a complaint most have is how they are not able to see all of their tasks in one place since Asana’s workspace is organized per project. Reviewers also noted that it takes too many clicks to view subtasks.
Easy to use; user account can be tied to multiple workspaces
“I love the ease of the dashboard. It easily allows for the management of different projects. Once you are in the project you want to be working with, you are clearly able to see what needs to be done, who it is assigned to, and the due date. I love that you can create tasks and assign them to others and be able to check on the status of the project. Plus, once you complete a task there’s a mini-celebration, which is fun. I appreciate being able to celebrate even small wins. I also love that you can have your main account and be on multiple different business accounts. It allows you to have one dashboard and be able to choose the business you want to be working on. This is especially helpful when you have various clients.”
Lacks built-in features such as chat and time tracking
“Even though Asana advertises itself as a project management software, it is more of a tool to organize and keep track of your work. It doesn’t have a lot of features I would like to see in a program, such as a general live chat page, a way of tracking time, and the most important part—document editing. The only way to get those tools is to use app integrations and I much more prefer local.”
Asana Frequently Asked Questions (FAQs)
What forms of payment does Asana accept?
Asana accepts any major credit card for monthly purchases. For annual subscriptions with more than 20 team members, Asana can issue an invoice payable by check or bank transfer.
How secure is Asana?
Asana uses physical, procedural, and technical safeguards to preserve the integrity and security of your information. It regularly backs up your data to prevent loss and aid in recovery. Additionally, it hosts data in secure SSAE 16/SOC2 certified data centers, implements firewalls and access restrictions on its servers, and works with third-party security researchers to ensure its practices are secure.
Can I upgrade to Asana Premium for just one user?
No, it does not offer Asana Premium for single user plans. However, it provides tiered plans for smaller teams such as two to five user plans.
Our Top Project Management Software Picks
If you aren’t sure if Asana is right for you, then this article on the best project management tools is a review of our top choices. Our team looked at a variety of software and narrowed our recommendations down based on ease of use, quality of customer service, and its price with the features that you need.