AskHR is a cloud-based human resources (HR) tool that utilizes a smart chatbot to provide the best answers to an employee’s common HR and workplace-related questions. Its artificial intelligence (AI) virtual assistant is designed to learn from user interactions automatically. It’s best for those that want an AI-based 24/7 employee support system.
AskHR Pros and Cons
Ease of use
Pricing is not transparent
Helps reduce HR support volumes
Who AskHR Is Best For
- Businesses that want an AI-based 24/7 employee support system: Its automated and machine-learning chatbot integrates with communication and messaging channels, enabling HR teams to provide 24/7 support to employees efficiently.
The AskHR pricing guide is not published on its website, but a third-party site shows that monthly fees start at $1.25 per user. Those interested may contact the vendor to request a quote.
AskHR Alternatives 2020
Easy-to-use HR and payroll for businesses with less than 50 employees
Onboarding, benefits, payroll, and PTO in a single platform
Easy-to-use employee scheduling and time tracking
Dedicated HR manager to help craft HR policy and maintain compliance
Comprehensive HR and payroll options for companies of any size
AskHR’s features are designed to provide users with an intelligent employee support system for answering a workforce’s HR-related questions. With a tool that can be accessed through chat, email, and text, it allows HR teams to reduce the time and manpower needed to address day-to-day staff queries. Here are some of AskHR’s most important functionalities.
Its AI chatbot understands and answers common employee questions automatically, such as contact information and benefits queries. Additionally, it integrates with internal company websites, emails, and the following communication channels: Slack, Skype for Business, and Microsoft Teams.
Apart from utilizing company-related information, such as workplace policies, HR procedures, benefits documents, and the employee handbook, to provide the best answers to employee queries, its chatbot also gains knowledge from user interactions automatically. This makes it a smarter tool over time.
AskHR natively supports more than 50 languages through language detection and translation tools.
Users may track employee engagement metrics that enable them to gain insights into the workforce’s changing needs.
Summary of AskHR Reviews
As of the date that this article was written (Feb. 3, 2020), there are no up-to-date AskHR reviews available online. If you are a past or current AskHR customer, leave a review to help others who are deciding whether or not to use the software.
AskHR Frequently Asked Questions (FAQs)
What if AskHR doesn’t know the answer to a question?
If AskHR doesn’t know the answer to an employee query, then it will place the question in a queue for an HR staff member to answer. Once the question is addressed, its chatbot will learn how to answer similar queries automatically.
What are its other integration options?
According to AskHR’s website, it can integrate with HR information system (HRIS) solutions and ticketing tools. However, no specific software applications are mentioned. Those interested may contact the vendor to request information about its integrations.
Is AskHR secure?
AskHR asserts that its software is compliant with ISO 27001 security protocols and runs on end-to-end encrypted servers.
Our Top HR Software Picks
If you aren’t sure if AskHR is right for you, this article on the 7 Best HR Software for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like payroll, leave management, onboarding and employee self-service, and applicant tracking.