Basecamp is a project management software that puts everything that you need to accomplish in one place. It provides to-do lists, schedules, messaging boards, a real-time group chat, and a cloud storage for documents and files. It has a free plan and a paid option that costs $99 per month, and Basecamp is best for teams with 10 members or more.
Basecamp Pros and Cons
Simple, intuitive interface
Affordable pricing for teams of 10 or more
Absence of Kanban or Gantt views
Lacks advanced CRM features and email integrations
Who Basecamp is Best For
- Teams with 10 members or more: Basecamp offers a flat fee for unlimited users. This is an advantage as most project management tools charge per user.
- Students and teachers: You can apply to get the provider’s paid tier for free, and this will allow you to collaborate on projects.
- Freelancers and families: Its free plan lets you plan one-off projects, schedule ongoing tasks, and organize workflows.
Basecamp’s pricing guide shows free and paid subscriptions (Business is priced at $99 per month). The main differences between the plans are the numbers of users and projects, amount of document and file storage, and access to premium features (such as team projects, advanced client access, and priority support).
Numbers of Users
Numbers of Projects
Amount of Document and File Storage
Basecamp’s free plan (Personal) is great for students, freelancers, and families. Meanwhile, its premium plan (Business) is recommended for remote teams, companies with 10 members or more, and those that work with multiple clients and contractors. The Basecamp Business plan provides you with project templates, team projects, control over what your clients can see, the ability to work with unlimited clients and contractors, and a dedicated space to run your entire company (Company HQ).
Basecamp offers the following discounts: 15% for annual subscriptions and 10% for nonprofits. Additionally, free accounts are provided for teachers and students.
Basecamp Alternatives 2020
Visual learners who want multiple ways to view projects, such as kanban, timeline, calendar, and map views
Small teams and those who want simple task management that adapts quickly into your team’s existing workflow
Larger teams that require a high level of organization and task automation
Starts at $7.99/user/month
Starts at $0
(for up to 10 projects)
Starts at $0
(for up to 15 users)
The platform helps teams get work done in a streamlined manner by providing the tools they need to work together: message boards, to-dos, schedules, documents, file storage, real-time group chat, and automatic check-in questions. It provides you with a simple and straightforward interface that lets you manage your to-do-list and collaborate with others.
Here are some of Basecamp’s notable features:
- Campfire: This is Basecamp’s version of a real-time group chat. Every project can have its own chat room, eliminating the need to have a separate messaging app, like Slack.
- Messages: Messages are just like message boards or forums. You can keep an entire conversation about a specific topic together on a single page and even embed images or files, applaud comments you like, and share it with everyone or select individuals.
- To-dos: Assign tasks to one or more people, add notes and file attachments, comment directly on it, and set due dates. Moreover, Basecamp will follow up on overdue tasks for you.
- Schedule: Every project in Basecamp includes a schedule that displays any dated to-dos and events for that project. Everyone on the project can see it, so they’ll all know what’s coming up. You can add events with dates, times, and date ranges, and discuss events on their own pages. You can also subscribe through Google Calendar, iCal, or Outlook.
- Check-ins: This lets you ask your team questions on a recurring schedule, with all the replies rolled up in an easy-to-digest thread.
- Docs and Files: You can upload files by a simple drag-and-drop and reorder and color code them. This feature also lets you add a Google Docs URL that you can discuss in Basecamp. All docs and files come with complete version history.
Most Helpful Basecamp Reviews
Most Basecamp reviews are positive. A majority of users like its ease of use and the ability to store, find, and retrieve documents, while others appreciate how easy it is to assign tasks to team members through the to-do list feature.
A common complaint, however, is its lack of integrations with essential business tools (such as work email). A few users would like to see the expansion of its reporting functionality, specifically by incorporating the ability to pull data from team interactions. It is obvious, though, that most users are very satisfied with the platform in general.
Provides a lot of flexibility at a fair price
“I like it because it is a software with a lot of flexibility. It integrates easily and offers a fairly accessible price, allows teamwork where it is possible to carry out chat, see or make announcements, and allows you to visualize the tasks that must be carried out or are in process. It can also be used by anyone because its configuration is extremely simple, so it does not take long to carry out that process.”
Lacks CRM and time tracking features
“We believe that its greatest lack is undoubtedly the functions that it has for CRM, mainly because it does not help us maintain a better level of communication with employees, although it is one of the few software to work with schedules that have these characteristics. We cannot create sheets to keep track of the hours the team has been working, nor can we automate the projection management processes.”
Basecamp Frequently Asked Questions (FAQs)
Is Basecamp available in other languages?
No, it is only available in English.
Does Basecamp have a mobile app?
Yes, it does. You may download the free Android and iOS apps from Google Play and the App Store.
What types of support does Basecamp provide?
Basecamp provides a knowledge base and a collection of video tutorials for its users. In addition, it offers free weekly live Q&A classes that teach the basics of using Basecamp. Customer support is also available through an online ticketing system, with responses being sent out from 8:00 a.m. to 6:30 p.m. Central time, Monday through Friday.
Our Top Project Management Software Picks
If you aren’t sure if Basecamp is right for you, then this article on the best project management tools is a review of our top choices. Our team looked at a variety of software and narrowed our recommendations down based on ease of use, quality of customer service, and its price for the features that you need.