BigCommerce is an ecommerce platform that allows users to design, create, and manage their online stores. Its features include customer groups and segmentation, search engine optimization (SEO), web hosting, and more. In this article, we cover BigCommerce reviews and pricing. Ready to get started? Request a demo.
The BigCommerce pricing scheme covers four options: Standard ($29.95/month), Plus ($79.95/month), Pro ($299.95/month), and Enterprise (custom priced). Plus and Pro annual users are given a 10% discount. The main differences between the plans are the allowed amount of annual online sales and access to product filtering, priority support, and more.
*Users subscribed annually are required to pay in a lump sum at the beginning of the billing cycle.
Ready to get started with BigCommerce? Request a demo.
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Summary of Positive BigCommerce Reviews
Users who gave BigCommerce a positive review like that its user interface is well-designed and intuitive, making it easy to use and set up. Most others commended its responsive support team and overall capabilities.
One user who gave BigCommerce a positive review on G2 (formerly G2 Crowd) commented that he is impressed with its easy-to-use platform. He added that he also appreciates its features and tools that help him design and manage his store more efficiently.
Summary of Negative BigCommerce Reviews
Users who gave BigCommerce a negative review mentioned that they experienced issues with its server and in integrating it to their needed tools. Others complained that its pricing is too expensive.
One user who gave BigCommerce a negative review on Trustpilot said that it is overpriced compared to other platforms with the same features and inclusions. He also expressed his disappointment due to server issues that he experienced.
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Best Ecommerce Platforms for Small Business in 2019: Read our comparison among Shopify, WooCommerce, and BigCommerce. This covers what this software is best for, their ease of use, online sales and marketing features, and price.
Check out the list below of some of BigCommerce’s features:
- Reporting tools
- Customer groups and segmentation
- Storefront editor
- Web hosting
- And more
What types of payment does BigCommerce accept?
BigCommerce accepts payments made through credit cards, such as American Express, Visa, Mastercard, and Discover.
Can users downgrade or upgrade their plans at any time?
Yes, they can. After logging in as the store owner in the control panel, users who wish to upgrade their plans must click “Account Settings,” then “Upgrade Account.” However, those who prefer to downgrade their plans must create a case or call its Client Services team.
Here is a list of some of BigCommerce’s popular integrations: