Disclaimer: Bpm’online has changed its name to Creatio.
Bpm’online is a customizable cloud-based customer relationship management (CRM) solution for marketing, sales, and service automation. It enables users to manage the customer journey from lead generation and sales to ongoing customer service and account maintenance. In this article, we cover Bpm’online reviews and pricing. Ready to get started? Get a free trial.
Bpm’online has three products that can be purchased either separately or bundled: Sales (starts at $300), Service (starts at $420), and Marketing (starts at $875). Bpm’online pricing depends on the number of users, active contacts, and emails/month. Visit its website and use its pricing calculator to estimate the cost of your CRM based on your business needs.
Starts at $300
Starts at $420
Starts at $875
Visit Creatio’s website*
Visit Creatio’s website*
Looking for a free, easy-to-use CRM? Try Freshsales.
Bpm’online also offers support plans: Basic (included in the subscription), Business ($700/year), and Premium ($14,000/year).
Ready to get started with Bpm’online? Get a free trial.
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Summary of Positive Bpm’online Reviews
Users who gave positive Bpm’online reviews said that the system has a high-level of customization capabilities. Some shared that its BPM engine makes their work much easier and more efficient. Others like that it saves them a lot of time and minimizes errors.
“Bpm’online’s intuitive interface makes it so easy and enjoyable to work with. Any user can learn and start using the application fast. It saves you a lot of time since your staff adapts to new software faster. Additionally, we gained more efficiency, thanks to its unique and powerful tools for customer management.”
Summary of Negative Bpm’online Reviews
As of the date that this article was written (June 21, 2019), there are very few negative Bpm’online reviews online. Some users suggested expanding its integrations with other systems.
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Check out the list below of some of Bpm’online’s features:
- Accounts and task management
- Contact management
- Leads and opportunities management
- Performance reporting and analysis
- Customizable workflows processes
- And more
How is Bpm’online different from other CRM providers?
One of the features that differentiate Bpm’online from other CRM tools is its user interface that has a social network look and feel. It also has an artificial intelligence (AI)-like command system that provides quick navigation to help users find what they are looking for within the platform.
What types of support does Bpm’online provide its users?
Bpm’online has different levels of support available for its users, including support for sales and marketing activities, technical support, and onboarding.
Here is a list of some of Bpm’online’s popular integrations: