Bullhorn is an integrated applicant tracking system (ATS) and customer relationship management (CRM) designed for recruiters. It enables users to automate their end-to-end recruitment life cycle. Its pricing starts at $99 per user per month and is best for recruitment agencies or headhunters that are aggressively filling in job vacancies.
Bullhorn CRM Pros and Cons
Strong email and LinkedIn integrations for better candidate communications
Starting pricing point could be expensive for small businesses
Robust reporting capability
Highly specialized CRM platform and is not ideal for non-recruiters or non-hiring managers
Has a mobile recruiting app
Who Bullhorn CRM is Best For
- Headhunters or big recruitment agencies: Bullhorn CRM provides tools that enable users to juggle a huge volume of applicants and still take care of their relationships with each of them. This helps headhunters expand their network of talents, making them a valuable partner for various companies in search of quality applicants.
- On-the-go recruitment or hiring managers: Bullhorn CRM offers a mobile recruiting app that enables users to communicate with applicants and update their profile and information anytime, anywhere. This doesn’t require users to stay glued to their desks when actively scouting for talents.
Bullhorn CRM Pricing
Bullhorn CRM doesn’t publish its pricing online, however, according to a third-party site, rates start at $99/user/month. Bullhorn CRM pricing is based on four subscription plans: Team, Corporate, Enterprise, and Enterprise Plus. The main difference between the plans is access to premium features such as unlimited data storage, reporting, lead and opportunity tracking, and pipeline management.
Bullhorn CRM’s four subscription plans are designed to cater to various kinds of recruiters, including headhunters, hiring managers, recruitment agencies—giving them the option to choose which one fits the size and requirements of their business as well as their clients.
Those interested can also opt to request a live demo to evaluate the performance of the software before paying for a subscription.
The Team plan offers all the essential CRM and ATS tools that hiring managers need in order to manage their relationships with potential talents. If the user only needs the essentials, then this plan should already be enough to address their hiring management needs.
Features of this plan include candidate management and sourcing, contact and company management, job management and publishing, resume parsing, career portal, and standard reporting.
The Corporate plan builds on the features included on the Team plan and also offers advanced features such as unlimited data storage, custom fields and workflows, and LinkedIn integration. It is more ideal for bigger agencies that handle larger volumes of applicant pools.
The Enterprise plan includes all features under the Team and Corporate plans. On top of that, it also provides additional functionalities, such as advanced reporting and dashboard, lead and opportunity tracking, pipeline management, and activity goals.
The most premium plan, Enterprise Plus, offers all the features of the aforementioned plans, as well as one additional feature: advanced reporting and visualization.
Bullhorn CRM Alternatives 2020
Businesses that want to post jobs and track applicants for free
Companies with fewer than 50 employees that want to streamline a complex recruiting process
Those who need HR software with integrated scheduling, time tracking, and hiring built in
Features of Bullhorn CRM
Bullhorn CRM provides users with an extensive set of CRM tools to help them manage their customer relationships better and continuously grow their business. Below are its key features.
Bullhorn integrates seamlessly with Gmail and Outlook, enabling users to view their email inbox directly from within the platform. This feature also lets users easily parse in resumes, add notes, and create new tasks and appointments from candidate emails.
Users can also see the latest info about their candidates while in their inbox and access a sender’s full contact record from an email by jumping to Bullhorn with a single click.
Bullhorn’s reporting and analytics capabilities enable users to turn their team’s recruitment activity data into business insights. Its standard reports include analysis of overall team and individual recruiter performance, placement activity, activity against specific job orders, and candidate touches and sourcing effectiveness.
Bullhorn’s mobile recruiting tool lets users view and edit candidate records, create notes, and access placement data on any device at any time. It allows them to enter data into their applicant tracking system immediately after candidate meetings, so no detail falls into crack.
Passive Activity Tracking
Bullhorn’s system automatically tracks all email activity associated with a particular candidate record and updates that record in real time, offering a complete view of users’ candidate interactions and relationships.
Bullhorn employs a “fast find” search bar, Boolean logic, advanced keyword search, and prioritization of results, based on relevance and recency. These allow users to build a qualified shortlist of candidates in no time. It also lets users customize and configure list views and save their favorite searches for faster research in the future.
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Most Helpful Bullhorn CRM Reviews
Most Bullhorn CRM reviews found online are positive. Users highlighted its ease of use and simple user interface. They also commended its applicant tracking tools that allow users to manage the entire hiring cycle seamlessly. Great customer support was also cited. Concerns raised by users include occasional downtimes and no efficient filtering system.
Efficient customer support and easy-to-understand interface
One user who gave a positive review of Bullhorn CRM on G2 said that the support team is able to explain the recruitment process within the app very well. She said that the software allows her to mark the status of her candidates accurately due to its easy-to-understand interface.
She commended the technical support team for always being reachable to make sure that she is not left hanging when facing technical issues. According to her, the platform has different options, such as handouts, client submissions, interview setting, and feedback after interview, which makes it so much easier to train someone who is new to the recruitment industry.
Experiences occasional system downtimes; data filtering needs improvement
One user who gave a negative review of Bullhorn CRM on G2 said that they experience occasional system downtimes, owing to the platform’s web-based nature. He also complained about filtering issues when similar applicant names occur, and suggests that improvements must be made to make profile matching more accurate.
Bullhorn CRM Frequently Asked Questions (FAQs)
What functionalities are included in Bullhorn CRM’s resume-parsing feature?
Bullhorn CRM’s resume-parsing feature allows users to pre-populate fields within the program about each candidate’s information and job records. It also provides a document editor that allows users to easily edit documents without downloading, editing, and re-uploading them.
What can Bullhorn CRM’s mobile solution do?
Bullhorn CRM’s mobile app lets users add notes, access applicant and client records as well as communicate with their colleagues while on-the-go.
What types of support does Bullhorn CRM provide?
Bullhorn CRM provides customer support via an online ticketing system, live chat sessions, learning hub, and phone calls.
Our Top Recruitment Software Picks
If you aren’t sure if Bullhorn CRM is right for you, this article on the 7 Best Recruitment Software Options is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, features, integrations, reporting, and network of job sites.