bvoip is a channel-only Voice over Internet Protocol (VoIP) service provider that offers a scalable cloud-based unified communications (UC) solution. It features desktop and mobile apps, web meetings, and a call center. Its solutions and prices are customized, and it’s best for information technology (IT) firms and managed service providers (MSPs).
bvoip Pros and Cons
Customized and scalable solution
Does not work directly with end-users
Wide range of integrations
No transparent pricing details
Who bvoip is Best For
- IT providers and MSPs: bvoip offers IT providers and MSPs a cloud-based UC platform designed to help them grow their business and have full control over their end-users’ data.
The bvoip pricing information is not available on its website. Prices for programs similar to bvoip can range from $20 to $1,000 per month, depending on the inclusions. Its cloud PBX system features call center capabilities, web-based administration, and more.
bvoip Alternatives 2020
VoIP Phone Service
Larger companies with high call volumes that need enterprise-level features
Businesses that want a great combination of price and features
Small business owners looking for a great phone system with no contracts
Solopreneurs who want a business number on their personal device
Solopreneurs and small business owners who want an affordable turnkey vanity number and VoIP provider
bvoip allows businesses to streamline their communications in a unified cloud-based solution that can be customized according to their needs. Here are some of bvoip’s most essential features.
Cloud UC Platform
Its cloud-based UC platform is equipped with the following features (not limited to): ring groups, paging, BLF keys, line parking, on-hold music, a voice mail, and an auto attendant.
Open VoIP Hardware Support
bvoip provides open support for Snom, Polycom, Yealink hardware, and more. It also allows users to repurpose their existing devices and connect them to the bvoip platform.
Cloud Call Center
Users may improve their staff’s performance and gain business intelligence with its Cloud Call Center. It features call recording and reports, advanced call queues, Whisper-Monitor-Barge, and more.
bvoip has a mobile application that is compatible with Android and iOS devices. This enables users to stay connected with their customers through their mobile phones, letting them move between WiFi and 4G connections.
Which VoIP Provider is Right for You?
Summary of bvoip Reviews
As of the date this article was written (Jan. 29, 2020), there are no up-to-date bvoip reviews available online. If you are a past or current bvoip customer, leave a review to help others who are deciding whether or not to use the product.
bvoip Frequently Asked Questions (FAQs)
How does bvoip’s support work?
Since bvoip provides a channel-only service, it supports its partners, with the expectation that its partners will support the end-users. However, it communicates with an end-user if there is a need to conference the partner and the end-user at the partner’s request. Support types include after-hours emergency support through an on-call basis, white-glove onboarding and training, documentation, and knowledge base resources.
Do end-users have to install bvoip on-premise?
No, they don’t, as bvoip is based entirely in the cloud. Assistance will be provided to those who have cases where an on-premise installation is the only workable option.
Are the end-users required to sign up for the bvoip partner program to access all of its integrations?
No, they aren’t. End-users may connect their needed integrations to numerous cloud or on-premise phone systems. Though it does not work directly with end-users—and only with IT and MSP firms—it can still connect those interested with a bvoip partner to assist them with their integration needs.
Our Top VoIP Picks
If you aren’t sure if bvoip is right for you, this article on the 6 Best Small Business VoIP Phone Service Providers is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features—like call management, call quality, and CRM integrations.