Calendly is an appointment scheduling software that lets users quickly and easily set up business meeting schedules. Its integration with calendar apps—such as Outlook, Office 365, Google, and iCloud—helps ensure that appointments are not double-booked. The monthly fees of its paid plans start at $10 per user, and it’s best for small to medium businesses.
Calendly Pros and Cons
Ease of use
Needs more customization options
Integrates with several business apps
Customer service doesn’t include phone support
Easy to set up
Who Calendly Is Best For
- Small to medium-sized businesses: Its simple yet automated appointment scheduling functionalities remove the need for back-and-forth emails to schedule meetings with colleagues and clients.
The Calendly pricing guide shows three plans: Basic ($0), Premium ($10 per user per month), and Pro ($15 per user per month). Those who subscribe annually get lower rates. The main differences between the plans include the number of calendar connections per user and access to additional integration options, such as payment gateways and analytics tools.
*Annual plans are billed in a lump sum.
With the Basic plan, users can embed Calendly directly onto their website. It includes integration with Intercom and the following calendar apps: Google, Office 365, Outlook, and iCloud. It comes with one event type, one calendar connection per user, unlimited event scheduling, automated notifications, and a personalized Calendly link. However, appointment confirmations and calendars will contain Calendly branding.
The Pro plan has all the features of Calendly’s Basic plan and comes with two calendar connections per user and unlimited event types. It includes group event scheduling, customizable email notifications, and additional integrations: Zapier, GoToMeeting, and Zoom. Users also get access to reports, live chat support for 10-plus users, and the option to remove Calendly branding.
Calendly’s Pro plan includes all the functionalities of its two plans and the following additional features: six calendar connections per user, short message service (SMS) notifications, meeting invitee redirects, and integration with Salesforce, PayPal, Stripe, and Google Analytics. Additionally, users may access its color customization tool when adding Calendly to their website.
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Calendly’s appointment scheduling features are designed to help users connect with clients and key stakeholders easily and quickly so that they can focus on other business-related tasks. Here is a list of some of Calendly’s features.
Calendly works seamlessly with several calendar apps—such as Google, Office 365, Outlook, and iCloud—that enable users to manage appointment schedules easily and avoid double-booked meetings. Users may also connect up to six calendars, and then Calendly will automatically check all to identify available schedules.
Unlimited Event Scheduling
Similar apps may limit the number of meetings that users can schedule. With Calendly, you may schedule unlimited events even if you are subscribed to its Basic plan. Additionally, Calendly has an intelligent time zone detection functionality that displays the available schedules of the users’ invitees in their local time.
Automated Event Notifications
Calendly’s automated event notifications are designed to help improve no-show rates. It ensures that meeting attendees are informed of appointment schedules through email confirmations and reminders. For those subscribed to its Pro plan, Calendly can even send meeting notifications through SMS messaging.
Payment Gateways and Zapier Integrations
With a paid Calendly subscription, users may access more than 700 app integrations through Zapier, allowing them to connect with various business apps like Trello, Slack, Google Docs, Mailchimp, ActiveCampaign, and Infusionsoft, among others. Its integrations with PayPal and Stripe also let users charge appointment fees and collect payments, provided that they are subscribed to Calendly’s Pro plan.
Which Appointment Scheduling Software is Right for You?
Most Helpful Calendly Reviews
Users who gave positive Calendly reviews described it as a simple yet efficient appointment scheduling tool. They also like its user-friendly interface, adding that managing meetings have become an easier task. However, those who left negative Calendly reviews mentioned that its customization options and group calendar functionalities need to be enhanced. Several others said that while they appreciate its free plan, its features are limited.
Easy to Use With Robust Features
“Calendly is a user-friendly yet robust scheduling solution that can help you save time, speed up sales, and enhance service quality. It is simple to use. You can set your availability preference, share the link with your staff, clients, and more, and then allow them to pick a suitable time for the event, which is added to your calendar automatically.”
Group Calendar Options Are Limited
“I’d like the ability to have more selections for group calendar options. Right now, I can set up a Calendly for multiple people, but we all have to be available at the same date and time for that availability to show. It would be ideal if I could set up Calendly to have an ‘or’ statement so that it could look at multiple people’s calendars and show availability anytime one of those people are available—in short, deeper scheduling possibilities.”
Calendly Frequently Asked Questions (FAQs)
How does Calendly work?
With Calendly, users can eliminate the back-and-forth emails when trying to schedule an appointment. You may send your available schedule through a Calendly link, which you can add to your email invitation or message. The intended recipients may select their preferred time based on your availability. Once the schedule is identified, Calendly will block it off from your calendar and then send notifications to the meeting attendees to confirm the appointment.
Does Calendly offer a free trial?
It offers a 14-day free trial wherein at the end of the said period, your account will switch to Calendly’s free plan automatically.
What types of payments does Calendly accept?
Calendly accepts payments made through the following debit and credit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. For users with transactions more than $5,000, Calendly can process payments through invoices and purchase orders.
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If you aren’t sure if Calendly is right for you, 4 Best Appointment Scheduling Software: Reviews & Pricing is a review of our top choices. Our team researched, tested, and compared dozens of appointment scheduling software to suggest the best one for your small business.