CallJoy is a cloud-based call center and tracking platform powered by a computer agent. It provides users with a virtual phone number, custom greeting and agent voice, call recording and transcripts, call insights, and call actions. In this article, we cover CallJoy reviews and pricing. Ready to get started? Get a free trial.
CallJoy pricing has a single plan that costs $39 per location, per month. This monthly flat fee includes all features, such as a phone number with the local area code, unlimited call recording and transcripts, voice agent, call actions, spam deterrent, analytics, and insights.
Ready to get started with CallJoy? Get a free trial.
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Summary of Positive CallJoy Reviews
As of the date this article was written (December 20, 2019), there are limited positive CallJoy reviews available online. In addition to the ability to provide their clients with a business phone number or landline, users like how they are able to track sales and marketing calls from their websites. They also appreciate being able to send clients directly to a landing page based on the incoming calls.
Summary of Negative CallJoy Reviews
There are very few negative CallJoy reviews available online. For instance, one user wished for integration with Google Analytics.
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Check out the list below of some of CallJoy’s features:
- Virtual phone number
- Custom greeting and agent voice
- Flexible scheduling
- Call recording and transcripts
- Call actions: verbal response, text back, or call routing
- Call insights
- Integrates with Google My Business
- And more
Is CallJoy available outside of the U.S.?
Currently, CallJoy is only available for users within the United States. However, they can receive calls from anywhere in the world through their CallJoy number.
Is CallJoy beneficial for solo proprietors or entrepreneurs?
Yes, it is. CallJoy is designed to be easy to use and functional for a wide range of small businesses, be it a single owner or a business with over 50 employees.
What can the AI-enabled CallJoy agent do?
A CallJoy agent can do the following: answer a question, ask to send a text message, or route the call. Users may set up these options in the call actions page of their CallJoy accounts. They can program the CallJoy agent to recognize and answer questions that are specific to their business, such as location and hours of operation.