Clarity Connect is a contact center solution native to Skype for Business and can be cloud-managed for MS Office 365. It gives users access to tools for collaboration, multichannel communications, analytics, and more. In this article, we cover Clarity Connect reviews and pricing. Ready to get started? Request a demo.
Clarity Connect Pricing
Clarity Connect pricing is not readily available on its website. However, according to a third-party site, prices start at $80 per year. Interested users may contact Clarity Connect’s sales team for more information on its pricing details.
Ready to get started with Clarity Connect? Request a demo.
Top Clarity Connect Alternatives 2019
Summary of Clarity Connect Reviews
As of the date that this article was written (August 8, 2019), there are no up-to-date Clarity Connect reviews available online. If you are a past or current Clarity Connect customer, leave a review to help other business owners who are deciding whether or not to use the product.
Top Call Center Software Picks From Fit Small Business
6 Best Call Center Phone Systems for 2019: Call center phone systems help call and contact centers answer, route, and manage phone calls. In this guide, we looked at a variety of call center phone systems and compared them by price, features, and ease of use.
Clarity Connect Features
Check out the list below of some of Clarity Connect’s features:
- Multichannel communications
- Intelligent routing
- Reporting and analytics
- Cloud-based management tools
- Workforce optimization
- And more
Clarity Connect FAQs
How does Clarity Connect help with workforce optimization?
Clarity Connect’s Virtual Observer product provides end-to-end workforce optimization by offering quality scoring, project forecasting, employee and task scheduling, and adherence.
What types of reports can Clarity Connect generate?
Aside from historical reporting that provides call flow usage data, Clarity Connect also generates reports on real-time metrics and actionable insights, contact center analytics, and rich metrics data.
Here is a list of some of Clarity Connect’s popular integrations: