Cozy is a property management software that allows users to run their rental businesses and streamline their processes. Its features include property listing, rent estimates, online rent collection, and tenant screening. Its core features are free to use, and it is best for landlords and renters.
Cozy Pros and Cons
Intuitive and easy to use
ACH autopay transfer is a bit slow
Free for landlords
Customer support team is not that helpful
Who Cozy Is Best For
- Landlords: Its comprehensive set of features—such as tenant screening, online payment collection, and maintenance requests—makes it easy to run and organize rental businesses.
- Renters: Renting (from application to property maintenance) is more convenient with its background checks and credit reports, online maintenance requests and payments, renter’s insurance, and more.
The Cozy pricing guide shows that landlords may utilize it for free, but there is an optional rent estimate product that costs $19.99. They may also opt for express payouts for $2.99/month/unit. Renters’ payment processing is also free via automated clearing house (ACH) transfer, but there is a 2.75% fee on credit or debit card transactions.
Tenant Screening Reports
$24.99 or $39.99
Average of $20 per month*
Renter Transaction Fee
Renter Transaction Fee
2.75% of the credit or debit card transaction
$2.99 per month, per unit
*Prices are based on the location and property.
Renter’s insurance, background checks, and credit reports are paid by renters and may be requested by landlords. Tenant screening reports cost $24.99 (individual) or $39.99 (bundle) while an optional renter’s insurance has an average rate of $20 per month depending on the location and property.
Cozy features are designed to help landlords run their rental businesses smoothly, from tenant screening to collecting payments online. Here are Cozy’s most essential features.
For landlords to set the correct price for their properties, Cozy offers a rent estimate report with a wide range of data, including price benchmarks and area market trends.
Landlords can set their reasonable rental fees and invite potential tenants to apply to their listings. Listings include lease terms, pet policies, a gallery of photos, and a list of amenities.
Cozy allows landlords to do a side-by-side comparison of the applications of their potential tenants. Applications include income, employment status, references from past landlords, and rental history.
Online Rent Collection
Landlords may receive deposits, bills, and monthly rent payments directly in their bank accounts for free. They may also set up the details, due date, automatic late fees, and recurring rent payments.
Most Helpful Cozy Reviews
Users who gave positive Cozy reviews said that it is intuitive and has essential features that are beneficial for landlords and renters. Others like that its core features are offered for free. There are very few negative Cozy reviews found online, though some mentioned that its customer support team isn’t helpful and that its free ACH autopay transfers are slow.
Easy to Use & No Fees in Connecting With Renter’s Bank Account
“Cozy is a fantastic tool that enables landlords and renters to have a standardized process for applications, payments, and communication. Overall, Cozy works extremely well for both sides during the rental process. Users set up unique profiles that can share important details with one another in a safe-to-use forum. I like the layout and user experience of the application—as it is relatively easy to use and understand. Additionally, on the renter side, there are no fees if you connect with your bank account.”
Customer Support Team Is Unresponsive
“No support at all. It is a false advertisement when they claim that it has 24-hour support. It has no phone number and emails are unanswered. They just send you rent payment reminders. I made a double payment and wanted to cancel the second payment. I sent emails, but they never answered them.”
Cozy Frequently Asked Questions (FAQs)
Is Cozy mobile-friendly?
Yes, it is. Though it doesn’t have a mobile app, it works great and is optimized for phone or tablet use. Users may still log in to their accounts, track expenses, and check rent payments anytime and anywhere.
Are users allowed to collect utility bills?
Yes, they are, and they can do that by adding a bill. Once landlords add bills, their renters will be notified and may send payments for their balances.
Does Cozy work with accounting and reporting apps?
No, it does not. Although Cozy does not currently support direct syncing with other apps, users may export all of their data easily to a spreadsheet, which they could then import into their tool of choice.
Our Top Property Management Software Picks
If you aren’t sure if Cozy is right for you, this article on the 9 Best Property Management Software is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, features, and customer support.