Dayforce HCM by Ceridian is cloud-based human capital management (HCM) platform with a comprehensive human resources (HR) solution. Its features include payroll processing, talent management, benefits administration, and workforce management. It’s best for companies that are looking for a scalable solution for managing employee lifecycle processes.
Dayforce HCM Pros and Cons
Wide range of HR tools in one platform
Has a steep learning curve for beginners
Simplifies repetitive HR processes
Unintuitive reporting module
Highly configurable platform
Inconsistent customer support
Who Dayforce HCM Is Best For
- Businesses looking for a scalable HR solution: Its comprehensive platform combines several HR tools with real-time updates and calculations and a flexible rules engine to tackle every aspect of the employee lifecycle.
Dayforce HCM Pricing
The Dayforce HCM pricing structure isn’t readily available, but according to a third-party website, Dayforce HCM’s Payroll and Benefits applications come in a package that starts at $11.50 per month, per employee. They also have a Payroll-only option that costs $10 per month per employee.
Dayforce HCM Alternatives 2020
Businesses (with less than 100 employees) that want integrated and simple-to-use HR, benefits, and payroll tools
Small to midsize businesses looking for a single platform to manage HR, employee attendance, benefits, and payroll
Businesses that need user-friendly employee scheduling and time tracking solutions
Companies that want a dedicated HR manager to help craft HR policy and maintain compliance
Businesses that require customizable payroll tools and reports
Dayforce HCM Features
Dayforce HCM’s cloud-based platform is designed to be scalable to match a company’s HR administrative requirements. It also provides users with a system that unifies data across the entire employee lifecycle. Here are some of Dayforce HCM’s important features.
With its payroll processing system, salary computations are continuously calculated throughout the pay period instead of at the end of the pay cutoff. It also automatically calculates an employee’s net pay based on changes to benefits entitlements, attendance information, and HR records. Additionally, it combines payroll and time tracking data into one solution.
Talent and Workforce Management
Its talent management solution comes with recruiting, onboarding, performance management, engagement tracking, and succession planning tools, which enable HR teams to attract and retain top talents efficiently. Meanwhile, its workforce management module includes solutions to monitor employee time and attendance, manage leave balances and paid-time-off (PTO) requests, create labor forecasts, and assign tasks.
This solution provides online tools for capturing employee benefits program choices and enrollments, allowing HR teams to save time and streamline benefits management processes. It includes Affordable Care Act (ACA) administration, real-time updates, and comparative tools to help employees see the impact of multiple benefits plan options.
Employee Management and Self-service Tool
Dayforce HCM provides eligible users with access to a single source of personnel data for managing employees and HR-related activities. It offers a self-service tool that allows employees to update their own personal information, view attendance and pay details, request PTOs, and enroll in benefits programs. Additionally, it comes with document management and reporting tools.
Most Helpful Dayforce HCM Reviews
Many users who left Dayforce HCM reviews said that while it is a relatively user-friendly tool, learning how to utilize all its features may be challenging for beginners. Several others appreciate that it offers a variety of HR tools—such as employee attendance monitoring, payroll, and benefits administration—all in one platform.
Meanwhile, a handful of reviewers complained about its unintuitive reporting tool, adding that it isn’t very robust. A few users also dislike its occasional glitches and software bugs while some said that its customer support is not responsive.
A full suite of HR tools in a user-friendly platform
“Dayforce is the best full suite of HR services I’ve used, as far as breadth of features and ease of use. One thing I think they do particularly well is making the time-off process—everything from submitting requests to viewing time-off request statuses and balances—very refreshing. It allows employees to know exactly where they stand with their time off, which is awesome.”
Inconsistent customer support
There are mixed reviews about Dayforce HCM’s customer support. Some users commended the support team for being helpful, while several others said that its customer service representatives are not responsive. They also expressed their disappointment about having to wait a week and needing to send frequent follow-up messages before a service representative responded to their queries.
Dayforce HCM Frequently Asked Questions (FAQs)
Does it offer a tax management solution?
Dayforce HCM offers a tax management tool that can automatically calculate and file payroll taxes and complex multijurisdictional taxes.
Can I use it to capture employee time-ins and outs?
Dayforce HCM has a variety of time clock solutions that allow users to monitor employee attendance more effectively. Those interested may check its website to view its latest time capture devices on offer.
What features are included in its recruiting tool?
Dayforce HCM’s recruiting solution has the following online tools: offer management, customizable offer letter templates, pre-screening questions, automated candidate rankings, shareable notes, targeted job postings on social media and to more than 600 job boards, and an embedded candidate portal on your website that enables applicants to search and apply for jobs easily.
Our Top HR Software Picks
If you aren’t sure if Dayforce HCM is right for you, this article on the 7 Best HR Software for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, ease of use, and features.