Deputy is a cloud-based employee scheduling software that integrates with leading payroll, point-of-sale (POS), and workforce management platforms. Its key features include time sheets, leave management, shift planning, reporting and analytics, single sign-on (SSO), and a mobile app. Its monthly plans start at $2.50 per user. Deputy is recommended for users who want an affordable, mobile-friendly, and scalable app.
Deputy Pros and Cons
Glitchy (filters don’t always work and notifications go to the wrong person)
Integrates with many third-party software
Poorly-reviewed customer service
Has a 31-day free trial
Who Deputy Is Best For
Business owners and managers who need an affordable, mobile-friendly, and scalable app: Deputy offers flexible weekly plans for those who don’t want to commit to its minimum spend of $10 per invoice, per month. It also provides four different monthly plans, depending on a user’s needs.
Deputy’s pricing page shows four monthly plans (fees start at $2.50 per user) and one weekly option ($2 per user). The main differences between these are the target users and the availability of premium features—like time sheets, reporting, and advanced demand planning. If you want to explore Deputy before purchasing, then sign up for its 31-day free trial.
Time and Attendance
$2.50 per month
$2.50 per month
$4.50 per month
$2 per week
Those who need scheduling and communication tools
Those who track attendance and export time sheets to payroll apps
Those who need a complete timekeeping, scheduling, and reporting solution
Those with short-term needs
Those who have more than 250 employees and need a customized tool
Advanced Demand Planning
*Annual billing is available only to the Premium plan at $4 per month (lump-sum billing).
Deputy requires a minimum monthly spend of $10 per invoice, per month. This amount helps cover the provider’s upfront setup and ongoing support and technology expenses. It also includes any training, product demonstrations, and 24/7 help and support needed. If you want to avoid the minimum monthly spend, you may consider switching to either its Flexible Weekly or annual Premium plans.
This plan is for those who need a way to schedule and communicate with teams, and its inclusions are as follows:
- Auto scheduling
- Employee scheduling
- Leave management
- POS integration
- Unlimited 24/7 support
Time & Attendance
This is for users who need to monitor staff attendance and export time sheets to a third-party payroll app. Note that it does not have some of the functions in the Scheduling plan. Its capabilities include the following:
- Time sheets
- Payroll integration
- Leave management
- Tasking Unlimited 24/7 support
This tier combines the features of the Scheduling and Time & Attendance plans and is recommended for users who are looking for an all-in-one staff management solution. You can utilize this plan’s advanced reporting functions to create custom reports for tracking attendance, performance, payroll, wage costs, and labor requirements.
The Enterprise plan includes all of the other tiers’ features, plus the following customizable capabilities:
- Advanced demand planning
- Custom implementation
- Custom organizational structure
- Custom roles and permissions
- Dedicated enterprise support
Flexible Weekly Plan
Deputy also offers a Flexible Weekly plan for $2 per active user. It is designed for those with short-term needs—like conferences, catered functions, and festivals—and includes all the features under the Premium tier. Users only pay the full rate for staff who are scheduled in any given week.
Deputy Alternatives 2021
Deputy’s features help streamline operational processes by reducing the amount of time you spend on performing administrative tasks and optimizing your workforce. Here are some of its most essential capabilities:
Scheduling: Reduce labor costs and manage staff schedules according to real-time sales data and individual skill sets. This can help you to maximize time, ensure that you have the right people for the right tasks, and stay within the budget.
Time tracking and time clock: Use the app to easily collect and verify time sheets, manage attendance and rest breaks, automate wage calculations, and export data to a payroll platform with just one click. Managers can approve time sheets individually or in bulk, and they can also monitor the staff’s locations using facial recognition and/or GPS location stamps.
Leave management and shift planning: Deputy may be used to request and approve times off from any device, track time balances, and set up leave entitlements. When a staff member is absent, managers can easily find a replacement by sending shift requests to the next available employee and filling the shift’s space.
Workplace communication: Managers can share documents, videos, and other critical updates to ensure that operations continue to flow smoothly. Staff can also use this tool to comment, collaborate, and reach out to other teammates and managers.
Fair workweek compliance: This feature lets you create fair and profitable schedules in advance. You can also manage local, state, and federal laws in one system, as well as keep a secure digital record of all guidelines and receive compliance alerts to avoid penalties.
Integrations: Deputy integrates with many payroll, POS, and office management platforms. These include:
- Payroll: Square and NetSuite
- POS: Vend, Square POS, Revel Systems, Idealpos, and Lightspeed
- HR: SyncHub, Okta, AirWatch, Idexx Neo, Box, Dropbox, Zapier, WorkflowMax, and LastPass
Most Helpful Deputy Reviews
Those who gave positive Deputy reviews like its affordability and ease of use and that it has helped boost efficiency at their workplaces. Meanwhile, those who gave negative feedback mentioned that its customer support team is slow to respond and that some of its features have glitches.
“It is a user-friendly and intuitive product. We do not need to train new users; we simply add them to the system and take them through the basics quickly and easily. We do not receive questions from the new staff on how to use it. The clear and simple instructions in a very intuitive platform facilitate the start of new staff.”
—Gian Cho Fa
App is glitchy
One user who wrote a negative comment on Software Advice complained that the app automatically adds 30 minutes to breaks even if a person did not take one. She added that it can sometimes be difficult to take a photo to clock in and out, furthering that she had to restart her device several times to get the software to work.
Deputy Frequently Asked Questions (FAQs)
Does Deputy work offline?
No, it does not. Deputy is designed to work with an active internet connection, so most of its functions will be inaccessible when you are offline. However, its time clock app will continue to have limited access and will automatically update your records once connectivity is restored.
Does it support multiple languages?
Yes, it does. Deputy supports English, Chinese, French German, Japanese, Korean, Italian, Portuguese, and Spanish.
Can I still send schedule alerts even if my employee does not own a smartphone?
Yes, you can. Deputy lets you send full-length schedule information via SMS and/or email.
Our Top Employee Scheduling Software Picks
If you aren’t sure if Deputy is right for you, then this article on the best employee scheduling software for small businesses is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features such as shift swapping, leave management, tax and labor law compliance, third-party integrations, and messaging capability.