DialSource is an enterprise computer telephony integration (CTI) software and sales engagement solution. Its features include inbound call routing, customer relationship management (CRM) integration, call waiting, music on hold, and more. In this article, we cover DialSource reviews and pricing. Ready to get started? Visit its website.
DialSource pricing is not readily available on its website. However, according to a third-party site, prices start at $115 per user, per month depending on the number of initial agents. Interested users may contact DialSource’s sales team for more information.
Ready to get started with DialSource? Visit its website.
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Summary of DialSource Reviews
As of the date this article was written (Aug. 26, 2019), there are no up-to-date DialSource reviews available online. If you are a past or current DialSource customer, leave a review to help other business owners who are deciding whether or not to use the product.
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Check out the list below of some of DialSource’s features:
- Inbound call routing
- DialSource Symphony: music on hold
- Call waiting
- Intelligent screen pop
- CRM integration
- Sales process acceleration
- And more
Can call centers keep their old systems if they want to use DialSource?
Yes. DialSource connects existing phone systems with its carrier-grade telephony network. As long as there are no compatibility issues, hardware replacements won’t be necessary.
How does DialSource help personalize agent calls?
By integrating with a company’s CRM solution, DialSource pulls up any contact, account, and case records available before an agent answers a call.