dscout is a customer experience platform that helps companies understand the experiences people have with their products and brands via mobile application. It also allows them to interview users remotely and find participants for their in-context research. In this article, we cover dscout reviews and pricing. Ready to get started? Sign up for free.
dscout pricing is based on two licensing options: Annual Subscription (custom priced) and Project (pay-per-project). A single project costs between $3,000-$15,000 depending on the user’s in-field timeline. The main differences between the options include the type of access to data, the flexibility of the license, access to add-ons, and the number of projects.
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Summary of Positive dscout Reviews
As of the date this article was written (March 29, 2019), there are not a lot of positive dscout reviews. Users, however, commented that the software is straightforward and easy to use. They also like how fun and convenient it is to leave feedback for a certain app.
One user who gave dscout a positive review on G2 said the software is easier to use compared to other similar platforms. He added that it enables them to easily get real and unique feedback from users on the go. He added that it is perfect for small and midsize companies that don’t have entire reams of user researchers and large budgets.
Summary of Negative dscout Reviews
There are not a lot of negative dscout reviews as of this writing. Some users, however, mentioned that there are admin controls that are not necessarily helpful and could be streamlined for better user experience. Some remarked that its recruit feature is quite confusing and that users who want to collaborate are unable to figure out the process right away.
Check out the list below of some of dscout’s features:
- Remote research platform
- dscout Live
- dscout Recruit
- dscout Diary
- Account management
- Dedicated support from a dscout expert
- And more
How does a dscout Expert help users with projects?
A dscout Expert is not an ordinary customer support staff. He or she can train in person or remotely with no limit to the extent of help you will be requiring. The expert will also help you extend your research capabilities.
What gadgets can be used for the dscout application?
Since dscout is heavily used on mobile apps, it is equally compatible with iOS and Android.
Have you read these dscout reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer experience software providers or check out one of these dscout competitors.