Due is a cloud-based payment processing software. Its features include invoicing, time tracking, a mobile app, a digital wallet, and fraud monitoring tools. Due is best for individuals and freelancers who want to accept and make payments on their mobile devices, businesses that process credit card payments, and those who want a time tracking app that’s linked to invoicing tools. Monthly plans start at $7.99.
Due Pros and Cons
Has a free trial
Website and functionalities are slow to load
Has fraud monitoring tools
Poorly-reviewed customer service
Integrates with Stripe and PayPal
App often experiences glitches
Who Due Is Best For
Individuals and freelancers who want to accept and make payments on their mobile devices: Due offers a convenient way to pay via a smartphone and a tablet without the need to set up a payment terminal or office. The app can also handle different types of transactions like splitting bills and reimbursing expenses.
Businesses that process credit and debit card and international payments: Due offers multiple digital payment options, including credit and debit card processing, international payment processing (supports over 25 countries), and eCheck (direct debit) and ACH payments (direct bank transfers).
Users who want a time tracking capability linked to their invoicing tool: The software’s time tracking feature enables freelancers to accurately gauge the length of time it takes to complete a project in order to bill clients correctly. Businesses can also use this functionality to assess how staff are using their time and ensure compliance with labor laws.
Due’s pricing guide shows three plans with fees that start at $7.99 per month. The main differences between these are the numbers of clients and team members and access to priority support. If you want to explore Due prior to signing up, the provider offers a 30-day free trial.
Numbers of Clients
Numbers of Team Members**
Unlimited Invoices, Expenses, and Time Tracking
**Additional team members cost $3 each per month
All three plans include the following features:
- Accounting reports
- Integrations with Stripe and PayPal
- Invoice late fees
- Invoice payment reminders
- Recurring and archived invoices
- Unlimited projects
Due charges a fixed rate of 2.8% of the transaction amount for US debit and credit cards. International payments need to be processed through an integration with Stripe. The provider also offers custom solutions for businesses that process over $250,000 in payments monthly. Contact Due’s sales team for more information.
Due’s features are designed to simplify how freelancers and businesses make and accept payments digitally. Here are some of its capabilities.
Invoicing: Due has a comprehensive list of invoicing capabilities to help users manage transactions, from billing to payment. This includes multi-language and currency recognition, sales tax and discount application, unlimited recurring invoices, duplicating existing invoices, tracking partial payments and overdue invoices, and integrations with Stripe and PayPal.
Online time tracking: Calculate how long each project will take so that you can generate an accurate and transparent bill for clients. This feature also helps determine staff productivity in order to produce transparent timecards and ensure compliance with labor laws. In addition, Due’s analytics tool aids in pinpointing areas for improvement due to inefficient processes.
Digital wallet: This feature enables you to securely make and accept payments online through a built-in payment platform. With this, you can transfer money between bank accounts, share payments across multiple recipients, and use bank, cryptocurrency, and credit/debit card funds to pay.
Fraud protection: Due’s security processes include PCI compliance, fraud monitoring and alerts, encrypted transactions, and blockchain-based measures (decentralized, peer-to-peer encryption methods).
Most Helpful Due Reviews
Those who gave positive Due reviews like that the software covers the basic functions necessary for an invoicing app, while others said it is easy to use. Meanwhile, those who gave negative feedback complained that the app constantly encounters glitches and that its customer support team takes a long time to respond.
Note: While there are only a few up-to-date reviews on Due, they were mostly negative, with users having complained that the software freezes frequently. Recent user reviews weren’t too different from the older feedback.
Easy to use
One user who left a positive comment on Capterra said that Due is user-friendly and easy to set up. He also noted that it is able to perform the basic invoicing tasks he needs.
Software is glitchy
“The software was sending multiple invoices with different invoice numbers (15+ characters long) with the same amount to the same customers. We were very fortunate to have not lost anyone during the month-long trial period.”
Due Frequently Asked Questions (FAQs)
What payment options are accepted for invoicing?
Due recommends that you apply for Due Payments, its dedicated card payment processing app, to accept invoice payments. However, you can also integrate a new or existing Stripe or PayPal account to do so. If you prefer another payment provider, then contact Due’s customer support team for assistance.
How long do bank transfers take?
Bank transfers made through Due usually take one to two business days, though this depends largely on the bank. Some transactions can take up to five business days.
What situations would trigger a review by Due’s fraud team?
Due’s fraud team might place your account or transaction under review due to the following reasons:
- Bank failure
- Fraudulent transaction activity (e.g., billing address is different from your IP address, multiple purchases from the same source, and expedited shipping requests)
- Due has received numerous complaints from your customers about not receiving the products or services they paid for
- Third-party vendors, credit card agencies, or banking partners have contacted Due about suspicious behavior
- Background check and verification processes came back negative
Our Top Invoicing Software Picks
If you aren’t sure if Due is right for you, then this article on the best invoicing software for small business is a review of our top choices. Our invoicing expert, Tim Yoder, looked at a variety of solutions and narrowed his recommendations down based on price, ease of use, customization options, and third-party integrations.