Fluency by Homisco offers a comprehensive suite of flexible and modular call center software capabilities. Its features include telephony and web-based communication applications for sales and service environments. In this article, we cover Fluency reviews and pricing. Ready to get started? Visit its website.
Fluency pricing is not readily available on its website. Per agent rates from similar service providers can range from $19 to $49 per month, while more extensive solutions can range from $50 to $150+ per month. Interested users may contact Fluency’s sales team to request detailed pricing information.
Ready to get started with Fluency? Visit its website.
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Summary of Fluency Reviews
As of the date this article was written (Aug. 22, 2019), there are no Fluency reviews available online. If you are a past or current Fluency customer, leave a review to help other business owners who are deciding whether or not to use the company.
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Check out the list below of some of Fluency’s features:
- Call recording
- Attended outbound dialing
- Web call-back
- Interactive voice response (IVR)
- Online monitoring
- And more
How does Fluency help keep track of call campaign performance?
Fluency’s dialer monitors campaign performance in real time and uses this data to adjust itself for optimum results. It manages and screens busy, no answer, fax, and unattainable calls. It also provides real-time and historical reports.
Can Fluency automatically collect data from customers/callers?
Yes. With its interactive voice response (IVR) feature, Fluency will automatically save responses in the database whenever agents conduct surveys. This feature can also provide company information to customers with pre-recorded messages.