FormAssembly is an online survey and forms creator that enables companies to collect data to make key business decisions. It is integrated with a large number of applications and is built to handle huge volumes of information. This article covers FormAssembly reviews and pricing. Ready to get started? Get a free trial.
FormAssembly pricing is composed of four paid subscription plans: Professional ($99/month), Premier ($249/month), Enterprise Cloud ($599/month), and Compliance Cloud (customized pricing). The main difference between the plans is the number of users, as well as access to premium features such as e-signatures, single-tenant hosting, and PCI DSS Level 1 certification.
*Annual plans are paid in full at the start of the billing cycle.
FormAssembly also offers discounts ranging from 10% to 20% to recognized nonprofit organizations.
Ready to get started with FormAssembly? Get a free trial.
Top Survey Software 2019
Summary of Positive FormAssembly Reviews
Users who gave positive FormAssembly reviews online commented that it is a good solution for Salesforce users, considering their seamless integration. They also added that its pricing is low for the services that it provides. Users also reported that it provides easy access to user data and responses.
“FormAssembly has a robust Salesforce integration. We can pre-populate our forms for our clients with data we’ve saved in their Salesforce record. There are incredibly detailed rules that allow you to create cases or update records based on specific rules. Its formula editor is also phenomenal, and its user interface is just nice in general. Also, the company’s support is nice and helpful.”
– William Tyree
Summary of Negative FormAssembly Reviews
Users who gave negative FormAssembly reviews commented that its user interface is not very well implemented and that it is not the most intuitive to use. Some also noted that it does not allow the creation of complex forms and workflows. Although the functionality is high, users commented that the forms look plain.
“Since there is so much you can do with FormAssembly’s forms, it can be a bit challenging to know where to start. Its documentation is helpful but sometimes doesn’t cover a topic or give clear solutions. I would like to get notifications for failed form submissions. Its support can be a bit slow sometimes, but I think this is due to the company’s growth.”
– Teresa Walter
Top Customer Feedback Picks From Fit Small Business
6 Best Customer Feedback Software: Customer feedback software automates the feedback process for consistent results by collecting shopper insights and delivering those insights to the business owner. The best programs are affordable, collect feedback across multiple channels, and provide businesses with actionable insights. We examined dozens of customer feedback programs with features like these to arrive at the best overall.
Check out the list below of some of FormAssembly’s features:
- Mobile apps
- Reports and charts
- SSL secure forms
- FERPA compliance
- Email notifications
- Exporting to Excel and XML
- And more
What types of web forms does FormAssembly support?
FormAssembly allows any kind of customized forms. You can build survey questionnaires, client feedback form, simple contact forms, online registration forms, web order forms, and many more.
Are there special restrictions on the forms?
Yes. Forms that ask for sensitive information, such as passport or Social Security numbers, will automatically be disabled. You will need to contact customer support and undergo a thorough review process so that FormAssembly can ensure that the form is used for appropriate and legitimate reasons.
Here is a list of some of FormAssembly’s popular integrations: