GoCardless is a payment gateway that specializes in recurring payments via direct debit. Its features include borderless payments, automatic customer notifications, enterprise-grade security, branded payment pages, and a pay link. Per transaction fees start at 1% + 25 cents, and it’s best for those who offer subscriptions to customers worldwide.
GoCardless Pros and Cons
Ease of use
Mixed reviews on customer service
No credit card processing
Who GoCardless Is Best For
- Those who have members and subscribers all over the world can utilize GoCardless’ borderless payment processing, payment scheduling, and Forex integration with TransferWise to easily process multi-currency payments.
GoCardless’ pricing page states that its fees start at 1% + 25 cents (capped at $2.50) per domestic transaction and 2% + 25 cents per international transaction. You can also opt for custom pricing for the option to purchase package add-ons that are either $25 or $75 per month.
Domestic Transactions (US)*
Starts at 1% + 25 cents
Starts at 2% + 25 cents
Plus Package Add-On
$25 per month
Pro Package Add-On
$75 per month
*Transaction volumes above $1,000 get charged an additional 1%.
Plus Package Add-On
Includes all core features and more customization options such as brand colors on the payment module and your company name in bank statements.
Pro Package Add-On
More than provisions for branding, this package enables you to develop your own payment pages and integrate with your existing checkout. You can also code your own email notifications and setup customers over the phone.
GoCardless Alternatives 2020
The software provides solutions for securely collecting bank debit payments that could be regular or ad hoc and fixed or variable. Let’s take a look at some of GoCardless’ core features below.
Scheduled and recurring payments: You can schedule when GoCardless should pull payments from your customer’s bank account and set the frequency of recurring payments.
Borderless payments: The provider enables you to process payments across over 30 countries.
Automatic customer notifications: For transparency and security, your customers are notified via email before any charges are applied to their bank account.
Branded payment pages: Set up custom payment pages with your company name, logo, and colors, and then add it to your website or send customers a secure pay link through email.
Automatic reconciliation: You can connect GoCardless to over 150 accounting and billing tools to automate payment collection and reconciliation.
Data security: The provider is ISO27001 certified and is fully GDPR-compliant.
Summary of GoCardless Reviews
As of this article’s writing (July 7, 2020), there are few up-to-date GoCardless reviews available online. Some users appreciate the ease by which their customers are able to set up payment accounts with it, while others said that it would be even better with credit card functionality. If you are a past or current GoCardless customer, then leave a review to help those who are deciding whether or not to use the product.
GoCardless Frequently Asked Questions (FAQs)
Which third-party applications does GoCardless integrate with?
GoCardless integrates with TransferWise, Xero, QuickBooks, Teamup, Recurly, Invoiced, Pitchero, Zuora, Chargebee, and more.
Is a separate bank account required to accept international payments?
No, it is not. Your home currency account can accept all collected payments after currency conversion.
Does GoCardless offer user training programs?
There is no information on user training available on its website. However, you are given access to its support center and all its API documentation.
Our Top Payment Gateway Picks
If you aren’t sure if GoCardless is right for you, then this article on the best payment gateways is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on the fees, security, ease of use and set up, sales channel served, and features—such as timely payouts—among others.