GoodHire Pros and Cons
Investing in all of its add-ons can be expensive
Steep setup fee compared to similar providers
Fair Credit Reporting Act (FCRA)-compliant reports
Turnaround time for extensive background checks can take up to seven business days
Robust add-ons; users can choose the background checks that they need
Who GoodHire Is Best For
- HR teams and businesses that want a full range of background checks and employee screening services: GoodHire offers a wide selection of background checks, from verifying basic candidate information (such as criminal records and Social Security numbers), to conducting extensive screening (like employment credit checks and drug testing). The provider also offers pre-set packages with add-on features, enabling you to create a custom plan based on the job role and your business’ hiring requirements.
GoodHire’s pricing scheme is based on the volume of background checks that you need in a year. For those who require less than 25, the provider offers three plans (fees range from $29.99 to $79.99 per check plus a $49.99 one-time setup fee). If you need more than 25, then you can request a quote.
One-time Setup Fees
1 business day
1 to 2 business days
2 to 4 business days
Social Security Number Trace
Nationwide Criminal Database Search*
Sex Offender Registry Search
Domestic Watch List Search
County Criminal Court Search
(Covers 7 years and up to 3 counties)**
Education and Employment Verification**
Background Screening Options
More than 100 choices
*This search includes records from county courts, the Department of Corrections, and the Administrative Office of Courts. However, the type of records available and database coverage may vary depending on the state.
**You may be charged additional fees to cover the data access costs imposed by educational institutions, state and county offices, and county courts. The said costs will initially be shouldered by GoodHire but will be passed on to you without any markup fees.
GoodHire also offers a wide range of add-on screening services, wherein you can select specific background checks to meet the hiring requirements of your business or a job role. Here are some of the add-ons:
- Identity verification: $4.88 per search
- Employment credit report: $14.99 per search
- Federal criminal court search: $14.99 per search
- Professional license verification: $14.99 per search
- Drug screening: $59.99 and $74.99 for a test of up to 10 drug types/panels
- International employment verification: $53.99 per search
- International education verification: $59.99 per search
GoodHire Alternatives 2020
Background Check Companies
Professional companies that don’t require drug testing; top-rated affordable alternative to GoodHire
Healthcare and nonprofit firms that need to ensure the safety of their clients
Employers in states like California, Massachusetts, and New York with tough labor laws
HR professionals wanting data to interface with top HR and payroll software like ADP and Paychex
Global firms using enterprise software systems like Workday and PeopleSoft
Finance and bookkeeping services wanting financial and credit history of their hires
GoodHire offers flexible employment screening services and solutions designed to simplify background check processes. Let’s look at some of its features to help you determine if it’s the right tool for your business.
Background Screening Services
You are provided access to more than 100 pre-employment screening and background check services. Each comes with its own turnaround time—wherein basic pre-employment checks can be completed within a business day, while complex screening tasks may take up to seven business days.
To give you an idea of GoodHire’s services, I’ve listed some of its background screening options:
- Social Security number trace: Aside from verifying whether or not a Social Security number is valid, this trace also searches for a candidate’s aliases (including maiden names) and the counties where the candidate has lived, worked, and conducted financial transactions.
- Identity verification: GoodHire uses knowledge-based authenticated questions and one-time passcodes that will be sent to verified phone numbers to confirm the candidate’s information (such as legal name, date of birth, and address).
- Employment and education verifications: These verifications will check a candidate’s educational background (like degrees earned and attendance dates for any US high school and college) and employment history (such as job title, previous positions, and dates of employment). However, GoodHire’s employment and education verifications cover only one employer and one school, respectively.
- Credit checks: This lets you review a candidate’s credit-to-debt ratio, payment and credit history records, past bankruptcies, and unpaid bills from collection agencies.
- Criminal records and civil court checks: GoodHire offers criminal record checks that cover all 50 states. It also conducts criminal records searches across federal courts for tax evasion, fraud, embezzlement, and identity theft cases, as well as other federal criminal law violations. On the other hand, its civil court check services include lower and upper court records searches that span up to 10 years and up to three counties.
- Driving record checks: Aside from reviewing a candidate’s driving history, this background check will also confirm whether or not the candidate’s license is valid.
- Drug screening: GoodHire can help screen candidates for various drugs such as amphetamines, barbiturates, benzodiazepines, cocaine, marijuana, methadone, methaqualone, phencyclidine, and propoxyphene.
GoodHire’s dashboard acts as a hub where you can view all of the background checks that you have ordered. It also has a search tool and a filter function that lets you group background check results per status. You can even request GoodHire to run a new background check directly from the dashboard.
Its platform has adverse action workflows built-in, which will make it easy for you to handle cases where the background check results may prevent you from hiring a candidate. GoodHire’s adverse action tool will even guide you through the whole process—from sending the candidate a pre-adverse action notice, to preparing the necessary documents and filing the final adverse action notification.
Candidate Consent Forms
GoodHire can help you prepare, send, and track candidate consent forms. It has a collection of FCRA-compliant documents that can help legally obtain a candidate’s consent to background checks. Additionally, the said forms are mobile-optimized, enabling you and your candidates to access electronic documents from any mobile device provided that there is an internet connection available.
‘Comments for Context’
With its platform’s built-in “comments for context” feature, your candidates can add comments directly to the background check report. This allows candidates to leave important details about criminal record findings. You can also use this feature to request additional information from candidates.
GoodHire’s platform comes with pre-integrated HR information systems (HRIS) and applicant tracking systems (ATS). These integrations let you access background checks directly from your HRIS and ATS platforms while helping streamline your hiring processes. For reference, here are some of its partner systems:
- SAP Success Factors
Most Helpful GoodHire Reviews
The majority of the GoodHire reviews I found online are positive. Users said that its platform’s ease of use, reliable background check services, and responsive support team are GoodHire’s best features. On the other hand, there are a few reviewers who complained about its expensive add-ons and having occasionally received background results at a much longer timeframe than similar providers.
Easy-to-use platform and excellent customer support
One user who left a positive review on G2 said that its platform is user-friendly and that its support team is very responsive. He also appreciates its wide range of background check services, adding that the reports are accurate and easy to understand.
Add-ons can be costly
A reviewer who left negative feedback on Capterra said the while GoodHire has been great in providing their pre-employment screening needs, requesting additional searches and background checks on a candidate can get pricey.
GoodHire Frequently Asked Questions (FAQs)
What types of businesses does GoodHire cater to?
GoodHire caters to nonprofit organizations, staffing firms, and businesses in the construction, healthcare, retail, and technology industries.
Where does GoodHire get its data to screen candidates?
GoodHire gets candidate data from its network of FCRA-certified providers whose databases consist of federal and state records. Additionally, GoodHire has a team of experienced search specialists who conduct on-site court record checks and candidate information verifications.
Can I request a background check for a candidate who doesn’t reside in the United States?
No, because GoodHire conducts background checks only on candidates who are living in the United States. If you have a candidate residing in the US who previously lived and worked in another country, then GoodHire can run an international background check for you. However, the said screening service costs extra (fees range from $14.99 to $59.99 depending on the type of background check).
How does GoodHire deliver its background check results?
GoodHire will post the background check results on its platform, wherein the data will be available to both you and the candidate.
Our Top Background Check Company Picks
If you aren’t sure if GoodHire is right for you, then this article on the best background check companies is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, user feedback, customer support, and features such as employment screening, compliance tools, and software integrations.