Gro CRM is a customer relationship management (CRM) software created for Apple users. Its features, which include task management, sales reports, email tracking, appointment scheduling, and payment processing, help users manage their sales processes and accelerate lead generation initiatives. Its pricing ranges from $14.99 to $49.99 per seat, per month. It is best for iPad and iPhone users running a retail business.
Gro CRM Pros & Cons
Built and optimized specifically for Apple device users
No desktop version available yet as of this writing (April 29, 2020)
Sleek and minimalist interface that’s intuitive and easy to use
Not ideal for businesses that are not implementing the use of Apple devices on a company-wide scale
Offers project management and inventory management tools
Who Gro CRM Is Best For
- Users in the retail industry: Gro CRM provides a lot of useful tools for businesses in the retail industry, such as inventory tracking and management as well as invoicing and credit card payment processing.
- Apple device owners, such as iPad and iPhone: Gro CRM’s platform is optimized for the use of individuals on the go. It is currently accessible through an application via iPhone and iPad (as well as Apple Watch and Apple TV), and offers an interface that would definitely feel familiar and intuitive to Apple users.
Gro CRM Pricing
Gro CRM’s pricing includes three subscription plans: Lite ($14.99/seat/month), Basic ($24.99/seat/month), and Pro ($49.99/seat/month). The main differences between each plan are the maximum number of users, contacts, and accounts. Premium features include payment tracking and territory management.
Maximum No. of Seats
Contacts and Accounts
Import Apple Contacts
Contact Email Tracking
Lead and Sales Management
Last updated on 04/30/2020
*Annual plans are paid in full at the start of the billing cycle.
Gro CRM also provides the following add-ons: undelete contacts ($24.99 per month), business card scanner ($9.99 per month), and data backup ($9.99 per month).
The Lite Plan is Gro CRM’s most affordable and basic plan at $14.99 per seat, per month. It provides only one seat allocation and a maximum of 2,500 contacts or accounts. It offers essential features that include importation of Apple contacts, posting to Apple calendar, CSV contacts importer, deal and opportunity tracking, calendars and appointments, iCloud and Gmail integration, Zapier third-party integrations, and more.
The Basic Plan is Gro CRM’s mid-range plan at $24.99 per seat, per month. It provides a maximum of 25 seats per account and 25,000 contacts or accounts. This plan builds on the features of the Lite Plan and includes additional ones, such as contact email tracking, real-time ranking reports, and call center management and tracking.
The Pro Plan is Gro CRM’s most advanced plan at $49.99 per seat, per month. It provides unlimited allocation for seats, contacts, and accounts. This plan builds on the features of the Basic Plan and includes additional ones, such as lead and sales management, relationship tracking, custom email reports, payment tracking, inventory management and tracking, customized quotes and invoices, and custom data reports, as well as Stripe credit card processing, expense tracking, and role-based permissions.
Author’s note: I signed up for the 14-day free trial of Gro CRM. One of the first things that I noticed is its sleek and sophisticated aesthetics—mainly due to its black background that resembles most software’s dark mode. It is made specifically for Apple devices and it sometimes feels like it is an Apple product in itself—this coming from someone who is a long-time Apple device user.
The dashboard is easy to understand and offers quite a lot of important information at a glance, including current number of daily leads, existing deals and opportunities, urgent tasks, projected monthly and annual revenues, paid invoices, and pending orders vis-a-vis inventory. It also displays a month-on-month performance tracker that shows growth and losses in a simple graph.
Lastly, I like that you can easily see all the tabs on the left-hand side of the dashboard, such as contacts, deals, tasks, call center, mail, calendar, documents, which makes it easier to locate various functionalities.
Gro CRM Alternatives 2020
B2B businesses that need a customizable, robust, and competitively priced CRM with built-in phone
Small businesses that want a CRM with enterprise-class sales and support features
Businesses that want a free, no-frills CRM with basic features and unlimited users
Teams that want a user-friendly and visual pipeline to manage sales
Organizations seeking free lead & management software with integrated reporting
Businesses looking for a robust CRM with a top-notch mobile app
Gro CRM Features
Gro CRM provides you with an extensive set of CRM tools to help you manage your customer relationships better and continuously grow your business. Below are some of its key features:
CRM Dashboard & Analytics
The platform enables you to get a complete view of your business with its extensive dashboard. You can view daily, monthly, and even yearly data in real-time. The dashboard also gives you access to quick action buttons to its most popular items, so you don’t waste time finding essential tools that you need to use often.
Gro CRM gives you the tools and workflow to manage and organize all your contacts and accounts, making sure that you are constantly fostering your relationships. It also enables you to communicate with your contacts through text messages and calls.
The software lets you categorize and manage all your tasks in one place. You can easily view your tasks by due date, or tasks that are almost due. You can also view them by priority or even review the ones you have previously completed.
Gro CRM lets you manage all your deals in one, unified dashboard. It gives you a 360-view of your potential revenues at a quick glance, and also allows you to tag your contacts so you can easily search or sort them into neat lists.
Gro CRM is integrated to iCloud, allowing you to easily upload documents from your Apple iCloud Drive right into the system. You can upload and attach documents to your contacts. You can also find and manage customer documents by grouping all the documents for each customer together in one place.
The system works with your Apple (icloud.com, me.com, or mac.com) account, as well as other popular email services, including Gmail, Microsoft Outlook, Rackspace, and more. The platform lets you track your email communication with your customers and makes it easy for you to set up email tracking per customer, so you can see all the communication between you and your contact in a single interface.
Which CRM Provider Is Best for You?
Most Helpful Gro CRM Reviews
As of the date this article was written, there are no Gro CRM reviews available online. If you are a past or current Gro CRM customer, leave a review to help other business owners who are deciding whether or not to use the software.
Gro CRM Frequently Asked Questions (FAQs)
What modes of payment does Gro CRM accept?
It accepts all major credit cards. For annual subscriptions with over 25 seats, Gro CRM can also issue invoices payable by bank transfer or check.
What Apple devices does Gro CRM support?
It currently supports Apple devices that run on iOS 11 or higher. These devices include iPhones, iPads, iPad Pros, Apple Watches, and Apple TVs. As of this writing (April 29, 2020), it is currently developing a desktop version that will be rolled out sometime this year.
What is a Gro CRM seat?
A seat is a slot, or license, to which a Gro CRM user can be assigned. You may purchase as many seats as you need, and then assign seats to users as your company grows. Seats also work for temporary users. Just create a pool of seats and you are able to add and remove users within that pool of seats.
Does Gro CRM support global currencies?
Yes. Gro CRM handles over 135 currencies in the system. Its currency support is based on Stripe.
Gro CRM is a good choice if you are an Apple user who needs a CRM solution with robust project tracking functionality. Based on its features, it seems to be ideal for business owners in retail because it offers inventory tracking and management as well as invoicing and credit card payment processing.
It also has an intuitive and familiar-looking interface that Apple device users would obviously love. However, it currently does not have a desktop version, nor does it have a free plan. Apple or Mac users who would like to try a solution that has these two offerings may also check out Daylite, another CRM option for Apple users.
If you are not sure if Gro CRM is right for you, this article on the best CRMs for small businesses is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, features, and ease of use.