Gryphon Networks is a sales performance management platform that enables sales and marketing organizations to capture, control, and analyze phone-based or other activity data. Its features include call tracking, location generation, click-to-call, and prospect data recording. Here, we cover Gryphon Networks reviews and pricing. Ready to get started? Visit its website.
Gryphon Networks Pricing
Gryphon Networks’ pricing isn’t readily available on its website. However, according to a third-party site, the estimated price of Gryphon Network’s subscription plan starts at $50 per user per month. Interested users may contact its sales team directly to request a quotation.
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Summary of Positive Gryphon Networks Reviews
Users who gave positive Gryphon Networks reviews said that the software is intuitive. They also mentioned that its heatmaps help track the effectiveness of calls during different periods. This helps them efficiently plan their outbound call schedule.
One user who gave Gryphon Networks a positive review on Capterra said that the platform helps them gauge and improve their outbound calling. He mentioned as well that the app is very intuitive. He shared that the desktop and iPhone apps were easily integrated with how they facilitate calls. He also likes that he can view call time statistics in real-time as this has helped improve their sales call performance.
Summary of Negative Gryphon Networks Reviews
Users who gave negative Gryphon Networks reviews wished that the disposition guide was integrated into the app and desktop dialer. They complained that the disposition codes can be challenging to enter. They also added that transfers usually end up getting disconnected. Some recommended the addition of an inbound call tracking feature.
One user who gave Gryphon Networks a negative review on G2 disliked that she gets disconnected when she calls a company with a call tree or when someone tries to do a transfer. She added that caller IDs will not show the actual number that she is calling from. She said that she also hasn’t heard from its support team if she needs to inform prospects that calls can be recorded.
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Gryphon Networks Features
Check out the list below of some of Gryphon Networks’ features:
- Call tracking and recording
- Location generation
- Prospect data recording
- Dashboard analytics and audit
- Consumer preference management
- Telephone Consumer Protection Act of 1991 (TCPA) and Do Not Call (DNC) Compliance
- And more
Gryphon Networks FAQs
How can Gryphon Networks users perform calls?
Gryphon Networks users can make and receive calls for iOS and Android and have an all-in-one dialer for PC and Mac. They can also call right from their customer relationship management (CRM) platform or other apps. Calling with 800 and pin from any phone or configuring their offices via voice-over-internet-protocol (IP/VoIP) private branch exchange (PBX) is also possible.
In what industries does Gryphon Networks work best?
Gryphon Networks works best with companies with contact or call centers, captive or independent telemarketing agents, business process outsources, marketing service providers, field or highly mobile representatives, branch office personnel, remote or home office agents, and storefronts, dealers, or kiosk agents.
Here is a list of some of Gryphon Networks’ popular integrations:
- ShoreTel Sky