GuestRevu is an online reputation management and survey software designed for hospitality professionals. It enables users to understand their guests’ experience through branded surveys and guest feedback. In this article, we cover GuestRevu reviews and pricing. Ready to get started? Request a demo.
GuestRevu pricing is customized depending on several factors including the following: country, type of services, number of rooms, and the number of properties. Basic pricing for a property in the United States costs an average of $29.05/room/month, with a one-time setup fee of $29.05 based on the website’s pricing calculator.
No. of Rooms Per Property
It also offers a professional plan at $43.05/room/month, with a one-time setup fee of $43.05. The main difference between the basic and professional plans is access to premium features such as online reputation management and competitor analysis.
Sample rates are provided above for accommodation type of businesses with properties located in the US. To get a personalized pricing quotation, interested users may utilize the pricing calculator provided on the GuestRevu website.
Property groups with more than 5 properties or more than 200 rooms may contact GuestRevu’s sales team for more accurate pricing.
Ready to get started with GuestRevu? Request a demo.
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Summary of Positive GuestRevu Reviews
Users who gave positive GuestRevu reviews said that it helps them identify their strengths and weaknesses through real-time guest feedback. Others commended its seamless integration with third-party review sites such as TripAdvisor.
One user who gave a GuestRevu a positive review on Hotel Tech Report shared that it encourages feedback from customers, increasing his business’ positive reviews on TripAdvisor. He also found it helpful in identifying which areas of his business need improvements.
Summary of Negative GuestRevu Reviews
As of the date this article was written (Oct. 16, 2019), there are very few negative GuestRevu reviews available online. However, one user reported that it does not provide a way to review and confirm the validity of customer feedback.
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Check out the list below of some of GuestRevu’s features:
- Branded surveys
- Consolidated guest scores
- Online reputation management
- Regular email reports
- Competitor data
- Service tickets
- Sentiment analysis
- And more
What types of businesses does GuestRevu serve?
GuestRevu can be used by accommodation businesses, restaurants, tour operators, and activity providers. Accommodation businesses include small boutique hotels and serviced apartments.
Can guests answer GuestRevu surveys using their mobile phones?
Yes. GuestRevu offers mobile-friendly surveys that work well on any device.
Here is a list of some of GuestRevu’s popular integrations:
- Google Reviews
- Clock Software