HealthJoy is a mobile HR application designed to assist companies in administering employee healthcare benefits. Its features include a benefits wallet, claims information, an artificial intelligence (AI)-powered virtual assistant, and more. In this article, we cover HealthJoy reviews and pricing. Ready to get started? Get a free demo.
The HealthJoy pricing details are not provided on its website, but you may contact its sales team to obtain a quote. Software similar to it have fees that range from $20 to $200 per month, depending on the features included.
Ready to get started with HealthJoy? Get a free demo.
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Summary of Positive HealthJoy Reviews
Users who gave positive HealthJoy reviews appreciate that everything benefits-related can be accessed through a single app. Others also noted that it is easy to navigate and use.
One user who gave HealthJoy a positive review on G2 said that his employees like using the app and find it more efficient compared to using a physical benefits booklet. He added that it saves his HR team plenty of time to process claims.
Summary of Negative HealthJoy Reviews
Users who gave negative HealthJoy reviews complained about its poor customer service. Others said that they encountered some technical glitches at the start, but these were minor issues.
One user who gave HealthJoy a negative review on G2 said that its customer support team takes a long time to respond to inquiries. He noted that some of his staff had to wait more than a week for a reply.
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Check out the list below of some of HealthJoy’s features:
- Summary of benefits
- Benefits wallet
- AI-powered virtual assistant (called Joy)
- Healthcare concierge
- Year-round engagement campaigns
- 24/7 support
- Historical chats and inbox
- Claims information
- And more
Which mobile operating systems are compatible with HealthJoy?
HealthJoy may be downloaded onto any iOS and Android device.
How does HealthJoy’s healthcare concierge feature work?
Its healthcare concierge, which is supported by HealthJoy’s human staff, acts as a personal resource for all benefits-related concerns. These include answering insurance questions, finding doctors, booking appointments, reviewing medical bills, recommending facilities, and more.