HENO is an integrated EMR (electronic medical record), practice management, and physical therapy software. Its tools and features include scheduling, billing and reporting, sales, inventory, and marketing. In this article, we cover HENO reviews and pricing. Ready to get started? Request a demo.
HENO pricing costs $150/provider/month for a professional plan. Three optional add-ons are available for purchase: Fax ($5/month), Marketing Analysis ($50/clinic/month), and a Point of Sale for Retail, Wellness, and Cash Pay ($50/clinic/month).
Add-on Marketing Analysis
Add-on Point of Sale for Retail, Wellness, and Cash Pay
HENO charges an onboarding fee that costs anywhere between $200 to $1,000, depending on the amount of data to be migrated into HENO.
HENO also offers revenue cycle management at varying costs, based on the percentage of collections. Those interested may contact HENO directly for inquiries.
Ready to get started with HENO? Request a demo.
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Summary of Positive HENO Reviews
Users who gave positive HENO reviews said that the software is easy to use. They like that it provides different functions, such as documentation, billing, marketing, and scheduling, all in a single platform. Excellent customer support was also cited.
One user who gave HENO a positive review in Capterra said that the software has significantly streamlined his business operations. He shared that his staff was able to learn the software quickly. He also appreciated how adaptable the software is to his business needs, which in turn saved time and created a better patient experience. He particularly enjoyed its daily reporting feature that shows office productivity in great detail.
Summary of Negative HENO Reviews
As of the date this article was written (Dec. 19, 2019), there are no up-to-date negative HENO reviews available online.
Check out the list below of some of HENO’s features:
- Billing and reports
- Sales and inventory
- Marketing and referral
- Patient portal
- Office Ally integration
- And more
What types of practices can use HENO?
HENO’s current market is geared toward physical, speech, occupational therapists—and most recently, chiropractic care. However, it is stated that almost all practices can use HENO’s platform because of its customizable options.
How does HENO handle data security and privacy?
HENO servers are hosted and maintained in a Health Insurance Portability and Accountability Act (HIPAA)-compliant data center. All communications utilize Secure Sockets Layer (SSL) and its servers use Transparent Data Encryption (TDE).