Lavu is an iPad-based POS software designed for food establishments. Its features include inventory management, online and tableside ordering, sales reporting, customized menus, and payment processing. Its fees start at $69 per month, and it’s best for single- and multilocation restaurants and franchises.
Lavu Pros & Cons
No free trial
Stellar customer service
Some of its features freeze or do not work
Easy to use
Who Lavu Is Best For
- Food service businesses with multiple locations or branches but operate from a centralized office: It helps owners and managers monitor sales, inventory, and manpower more efficiently by providing a bird’s-eye view of operations in all point-of-sale (POS) stations and stores from just one app. Users can then get a closer look at each location if necessary to spot specific items.
- Fast-growing restaurants and quick-service diners that need a tool to manage rising inventory and customer numbers: Lavu eliminates the need to keep printed spreadsheets and enables you to see movements and discrepancies faster so that you can come up with quick solutions.
I checked the Lavu pricing page and found three flexible monthly plans with fees that start at $69. The main difference between these is the target user, as Lavu allows its clients to create customized packages that fit their needs and align with their budgets.
Single Lavu Terminal
Starts at $69
Users with one POS terminal
Users with two or more POS terminals
Users with multiple POS stations and store branches
Single Lavu Terminal
This plan offers real-time sales and labor reporting, inventory management, access to the Lavu Pilot app, and 24/7 U.S.-based customer support. Its pricing is customized, depending on whether you want just the basic software package or need add-ons (i.e., more capabilities or hardware).
It includes all of the features of the Single Lavu Terminal plan but is capable of handling larger, multiPOS station operations. It also offers financing options at 0% interest.
This covers all of the features of Multiple-Terminal Plans but with a much larger, national scope. It can also handle different types of establishments.
Lavu Alternatives 2020
Restaurant POS with detailed inventory management and custom reporting
Free POS with built-in payments and basic inventory tracking
iPad POS with built-in payment processing and marketing tools
Cloud-based iPad POS for quick-service restaurants
All-in-one system designed to boost your restaurant profits
Lavu is feature-packed with over 300 capabilities, giving users who operate stores with either single and multiple locations the ability to create a package that’s tailor-fit to their needs. I’ve compiled some of the Lavu features that are most essential to food service businesses.
Take control of your stock counts and vendor relationships through real-time updates. You may create purchase orders (POs) and generate financial reports, as well as link menu and inventory details for simplified tracking.
Menu & Layout Customization
Easily add and suspend menu items on the system according to their availability or any special promotion. You may also add prompts to the system so that servers instantly know when to offer modifiers and invite patrons to try something new.
Real-time Sales & Labor Reports
Through a centralized control panel, owners and managers can easily view how a POS location or branch is performing at a specific time. You can also monitor labor and sales reports, create schedules, update menu items, manage resources, and more.
Lavu Pilot is an iPad app that enables you to track labor hours, payments, menu items, and trends from anywhere and at any time. It also offers a single sign-on (SSO) capability and aggregated reports for businesses with multiple locations.
24/7 U.S.-based Customer Support
Connect with Lavu’s customer care team via email, phone, and chat at any time. It also has a comprehensive knowledge base and an onboarding service.
Most Helpful Lavu Reviews
Users who gave positive Lavu reviews said that it is easy to understand and use and applauded its stellar customer service. Meanwhile, those who gave negative reviews commented that some of its features either hang frequently or do not work at all. Others complained that some of its features have been “in development” for too long.
Great customer service
“It has a comprehensive system and is easy to install. It also offers fantastic customer support that works 24/7. Other companies will charge for such a premium service.”
— Tommy Tong
Some features do not work
“Nothing works. Its stock function was supposed to work but has been in the ‘development’ phase for two years now. They also spread out updates to their program that are even worse than ever before. My advice is to avoid it at all costs.”
— Matt Air
Lavu Frequently Asked Questions (FAQs)
Does it offer a free trial?
No, it doesn’t, but it does have a free demo. You may visit its website to schedule a session.
Does it work with any hardware?
Lavu is designed to work with any leading POS hardware, and you can seek assistance from its technical team for a seamless setup process. However, it does have preferred brands and models that you may purchase alongside your plan. Visit the Lavu webshop to view its products, such as kitchen display systems, printers, card readers, cash drawers, networking tools, and terminals.
What types of restaurants work most efficiently with it?
Because Lavu is customizable, it can be designed to cater to quick-service, single-location, and multilocation foodservice businesses. These include full-service restaurants, bars, ice cream shops, pizza parlors, breweries, cafes, wineries, and food trucks.
Our Top POS Software Picks
If you aren’t sure if Lavu is right for you, this article on the 8 Best POS Systems for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features, like inventory management, customer relationship management (CRM), and payment processing.
Disclaimer: The following information was provided by Lavu POS and does not necessarily reflect the views of FitSmallBusiness.com.
What is Lavu POS?
Lavu’s intuitive, mobile POS and restaurant management platform is designed specifically for small to medium food and drink establishments with 1-3 locations. Lavu’s mobility and ease of use help streamline operations and increase revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management, and more, Lavu saves time and money while providing all your point of sale and management needs.
Lavu POS News & Activity
Lavu POS Customer Service
Customer Care: firstname.lastname@example.org
Lavu POS Unique Features
Developed specifically for the food & beverage industries. Features include online ordering, routing & delivery, custom business-management & sales reporting, and an open API. Users will never need to run tickets to the kitchen again.