LegalShield is a legal service that provides individuals and businesses with access to legal counsel from law firms in the US and selected provinces in Canada. Its services include representation, trial defense, identity theft monitoring, and more. It costs $12.95-$175/month and is best for small businesses that need assistance with document reviews and debt collection.
LegalShield Pros and Cons
Access to lawyers through membership
Inconvenient cancellation process
Unlimited consultation on any legal matters
No free trial
Has a mobile app
Who LegalShield is Best For
- Small businesses that need assistance in document reviews and debt collection: LegalShield offers lawyers who review legal documents and contracts, as well as write debt collection letters.
- Individuals who need lawyers to represent them: Lawyers can represent a LegalShield client by making phone calls and writing letters on his/her behalf, as well as attending trials and other legal proceedings to defend the member.
LegalShield pricing is based on four legal plans, each with several tiers: Identity Theft (starts at $12.95/month), Personal Legal (starts at $17/month), Commercial Driver* (starts at $32.95/month), and Small Business Legal (starts at $39/month). The main differences between the plans include its target users, as well as access to legal research.
Access to One-Hour of Legal
Research per Matter
Starts at $12.95
Starts at $17
Starts at $32.95
Small Business Legal
Starts at $39
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*This plan is only available to selected states including Alabama, Arizona, and Arkansas among others.
Identity Theft Plan
The identity theft plan has four tiers. Each tier offers comprehensive identity theft monitoring, as well as a full-service identity restoration services with $1,000,000 of identity theft insurance. It also includes bureau credit monitoring, unlimited consultation, 12-month credit score tracking history, and 24/7 customer support.
Personal Legal Plan
This plan has two tiers, the Standard Family plan and the Expanded Family plan. Both tiers include access to unlimited legal advice and counsel about personal issues from LegalShield’s experienced lawyers. A home business supplement and GoSmallBiz Supplement add-ons are also available that costs $9.95 and $14.95 respectively.
Commercial Driver Plan
This plan is only available in selected states and offers one to two tiers depending on the state. Subscription includes traffic accident representation, license reinstatement, and defense to moving and non-moving violations. It also offers assistance in property damage and personal injury collection.
Small Business Legal Plan
The Small Business Plan, however, has three tiers depending on the number of employees a business has. All tiers include unlimited legal consultations, calls and letters by an attorney, document review, and debt collection letters. It also includes access to trial defense and pre-trial work for up to 50 and 100 employees.
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Easy online access to legal forms and legal advice
LegalShield provides comprehensive legal services to individuals, families, and businesses. Its key features include legal consultation, representation, contract and document review, estate planning, debt collection, and more.
LegalShield provides unlimited consultation and advice on any personal or business legal issues. Its attorneys are available 24/7. Also, legal research on any matter is included at no extra charge.
LegalShield attorneys can also make phone calls and write letters on behalf of their clients to help them solve any legal issues they have. The attorney can also represent their clients at trial courts and other legal proceedings.
Contract and Document Review
LegalShield lawyers can review and provide feedback on an unlimited number of legal documents and contracts. It also offers access to a legal document at no extra charge.
Estate planning advice and documents are also included in LegalShield’s standard plans. These include documents and consultations for standard will, power of attorney, and living will. LegalShield lawyers can review the estate documents on a yearly basis.
Most Helpful LegalShield Reviews
Users who gave positive LegalShield reviews are pleased with the quality of legal service they received, its affordability, as well as its prompt customer service representatives. They also appreciate that its services are available 24/7, especially in emergency cases.
However, some mentioned that its unlimited consultation offering is not really unlimited and still depends on the lawyer. Others reported that its cancellation process is inconvenient to them and that some of its lawyers are rude.
Affordable pricing and professional customer service
“LegalShield provides a wonderful service for a nominal price. It is very affordable. We offer this to our employees and it has gone over quite well. I have used its services personally and can attest to the exceptional value. The customer service team is prompt and professional. I’ve received similar positive feedback from our employees. If the issue needs to go further such as filing a suit, they will provide a referral at a discounted rate. It’s a win-win!”
—Sandy Breihan Sinclair
Inconvenient cancellation process, unlimited consultation depends on attorneys
“To cancel your membership with LegalShield, you must send in a written request. That means it doesn’t matter how many times you call the service and demand a cancellation, it won’t be granted until your request is received in writing. LegalShield doesn’t make it absolutely clear that the unlimited consultations with attorneys aren’t actually unlimited. The attorney can determine how many matters you’re allowed. This can be frustrating when you have certain expectations that aren’t met.”
—Amy Nichol Smith
LegalShield Frequently Asked Questions (FAQs)
Will LegalShield clients work with the same attorney for every legal matter?
No. LegalShield clients may be assigned to different lawyers for separate legal concerns. However, LegalShield ensures that these lawyers will be from the same provider law firm in order to provide clients with quality legal services with every attorney they work with.
What is LegalShield’s process of getting a lawyer?
To be able to get a qualified lawyer, members should call their provider law firm and explain their current legal problem. The law firm will then provide a lawyer who is knowledgeable in a specific area of law that fits the legal situation of the member.
What payment methods does LegalShield accept?
LegalShield accepts the following payment types: monthly bank draft, annual bank draft, monthly credit card, and annual credit card. It does not accept payments from prepaid credit cards.
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If you aren’t sure if LegalShield is right for you, this article on the Best Online Legal Services is a review of our top five choices. Our team looked at a variety of solutions and narrowed down our recommendations based on affordability, types of forms available, access to lawyers, registered agent service, and ease of use.