Lightspeed Restaurant is a cloud-based iPad POS system designed for full- and quick-service restaurants, bars, and cafes. Its features include custom floor plans, inventory management, staff monitoring, workflow management, and sales reporting. Its monthly fees start at $69 per register, and it’s best for foodservice businesses with growing stock and staff numbers.
Lightspeed Restaurant Pros and Cons
Has a free trial
Steep learning curve due to its robust features
Customizable to fit the users’ needs
Glitches in offline payment processing
Offers 24/7 support
Who Lightspeed Restaurant is Best For
- Users who are looking for a fast and accurate way of monitoring stock and staff numbers: Its cloud-based platform enables you to view and manage tables, the menu, your employees’ hours and schedules, and your sales data, as well as perform back-office administrative work from anywhere.
- Users who want to start with a basic POS system but remain open to expansion and additional capabilities: Its base packages include the most essential capabilities that restaurants need to operate smoothly such as menu management, sales monitoring, and workflow management. However, should you want to expand your business, it offers more advanced capabilities as add-ons.
Lightspeed Restaurant Pricing
The Lightspeed Restaurant pricing page shows a single plan that starts at $69 per month per register (when billed monthly) or $59 per month per register (when billed annually). Yearly plans are paid in a lump sum at the beginning of a billing cycle. Additional registers cost $34 per unit per month.
You may customize your plan depending on your business’ requirements. Simple add-ons such as a customer-facing display, self-order table menu, kitchen display system, and advanced reporting have fees that start at $12 per month. If you want premium add-ons such as accounting, loyalty rewards, a loyalty app, self-order kiosk, and delivery integration then prices per product start at $39 per month.
If you run a multi-location business or need a project management system integrated into your software, then you may schedule a consultation with Lightspeed Restaurant’s sales team to determine your best options.
Lightspeed also offers a retail version called Lightspeed Retail, and you may read our full review of the software here.
Lightspeed Restaurant Alternatives 2020
Restaurants that need a POS that has detailed inventory management and custom reporting features
Users who want a free POS with built-in payments and basic inventory tracking
iPad POS users who also want built-in payment processing and marketing tools
Restaurants that need a POS app with an integrated online ordering system
Quick-service restaurants that want a cloud-based iPad POS
Users who want an all-in-one system that's designed to boost restaurant profits
Lightspeed Restaurant Features
Lightspeed Restaurant’s robust features eliminate the need for you to physically monitor inventory, sales, and people so that you can focus on finding ways to boost profit, employee performance, and customer delight. Here are some of the platform’s key capabilities.
Organize and monitor your business’ performance from anywhere and at any time. You may set up the menu by adding products and sorting them into categories. Assign modifiers, create combinations, list ingredients and identify which are running out of stock, and more. You may also organize a floor plan and create user profiles for staff.
Enjoy the freedom of being on-the-go while still being able to monitor your restaurant’s performance. Check your sales data from anywhere and at any time, see how your staff are doing, obtain reports that will help you make decisions, and make emergency changes in just seconds.
While it is cloud-based, Lightspeed Restaurant’s POS software will still work even without an internet connection. The system will automatically sync and back-up once the connection has been restored.
Bring your POS along via a mobile device and easily access service tools as you go from one customer to another. Use it to take payments on the spot and show items with photos and descriptions.
Lightspeed Restaurant currently supports Cayan, iZettle, Yomani/Yoximo with Worldline, Verifone, Moneris, Dejavoo with Vantiv, and Moneris.
Any orders entered into the system are immediately received by your back-of-house staff. This helps teams reduce floor traffic, avoid misunderstandings, manage resources more efficiently, and ultimately ensure customer satisfaction.
Most Helpful Lightspeed Restaurant Reviews
Users who gave positive Lightspeed Restaurant reviews described it as user-friendly, while others said that it provides stellar customer service. Meanwhile, those who gave negative reviews mentioned that it sometimes freezes up. Others noted that though it is easy to operate, new users might experience a slight learning curve because of its robust features.
Reasonably priced and user-friendly
“Lightspeed Restaurant is very reasonably priced, user-friendly, and meets many of our needs in the wine industry. Customer support is top notch! Another feature is it’s cloud-based, which ensures that we will not lose any information.”
Issues with process payments in offline mode
One user who gave a negative review on Merchant Maverick found its offline mode lacking in consistency and reliability. He noted that some customers reported that it was unable to take payments because the internet was down.
Lightspeed Restaurant Frequently Asked Questions (FAQs)
What does its free trial cover?
The free trial covers 14-day access to all of its features for an unlimited number of users.
What types of hardware do I need?
On the basic level, you will need an iPad, an iPad stand, a receipt printer, a payment terminal, a cash drawer, a kitchen printer, and Lightspeed Lite Server.
Will it work with my existing hardware?
Yes, it will. However, it lists devices that are most ideal, and these may be purchased independently or through its website. These include a thermal receipt printer (TSP100, Epson TM-T88VI, or Epson TM-M30), fast sticky label order printer (TSP650), LAN kitchen impact printer (SP700), portable receipt printer (SM-T300i), and Lite Server. Visit its website for the full list.
Our Top Restaurant POS Software Picks
If you aren’t sure if Lightspeed Restaurant is right for you, this article on the 8 Best Restaurant POS Systems is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like inventory management, payment processing, and table and menu management.