Matterport is a virtual tour software that enables users to create interactive 3D models of properties’ interiors. It features automatic object identification, annotation, and schematic floor plans. It costs $0 to $309 per month. It is best for real estate agents selling high-end properties and property insurance businesses that want to assess damage off-site.
Matterport Pros & Cons
Customizable 3D virtual tours
Reported to have an unresponsive customer support team
Offers a free plan
Requires images taken with an iPhone 11 or one of its own cameras
Enables you to publish on your website, social media, and in Google Street View
Who Matterport Is Best For
Real estate agents selling high-end properties: Matterport includes tools that enable you to annotate any object in your property. These tools are particularly useful in presenting high-end items, such as smart appliances and fireplaces.
Property insurance providers that want to assess damage off-site: Matterport enables you to create 3D models of damaged properties, which you can bring to the office for further assessment.
Matterport’s pricing for its paid plans ranges from $9.99 to $309 per month. It also offers a free version. Plans vary in the number of active spaces (3D models) you can have at a time and the number of users. Higher tiers also have access to advanced features, like schematic floor plans and MatterPak (file sharing system).
Agents who want to try creating virtual tours
Real estate agents looking to add virtual tours to their listings
Small real estate teams
Large real estate teams that are selling multiple properties
Schematic Floor Plans
Number of Active Spaces
Up to 5
Up to 25
Up to 100
Number of Users
Up to 5
Up to 20
Publishing to Third-party Platforms
Traffic Report Exports
Matterport offers its own cameras starting at $400, which can go as high as $18,500. It also has standalone capture services where you don’t have to buy a camera, but instead pay for Matterport’s capture technicians to scan the properties on your behalf.
With a Free account, you can build a 3D model of your property and store it in Matterport’s cloud, download photos and videos of it, and take measurements with it. You can start by taking pictures of your property interiors with an iPhone or one of Matterport’s 360 cameras. Then, you can stitch the photos together and create a virtual tour.
The Starter plan offers the capabilities you can do with the Free plan. Additional features include traffic analytics and the ability to publish your virtual tours on Realtor.com and Google Street View (free for a limited time).
The Professional plan has all the Free and Starter plans’ features, along with automatic face blurring and small team collaboration.
This plan includes all of the lower plans’ features, plus account administration and collaboration tools for large teams.
Virtual Staging Service
Agents who need affordable, full-service virtual staging with next-day turnaround
Agents who want rooms that have been virtually staged by interior designers
Agents who want to offer virtually staged photos that are shoppable
Agents seeking realistic renderings to pre-sell new construction and renovations
Agents looking for a click-and-drag DIY option for quick virtual staging
Matterport’s features are designed to help you create virtual tours of your properties. Below are some of its key features.
- Space scanning: With Matterport, you can create models from 3D or 360-degree images. These spaces can be for single rooms or entire properties.
- Cortex artificial intelligence (AI): This technology automatically identifies objects within the room, puts all your scans together, converts panoramic images into 3D spaces, and blurs people’s faces.
- Customization: After creating your virtual tours, you can also customize them with annotations, record video tours, and incorporate text, videos, and links for each object.
Summary of Matterport Reviews
As of the date this article was written (September 24, 2020), there aren’t many up-to-date Matterport reviews available online. However, a few users said that they were able to take high-resolution images and tours. Others complained that its customer support team is unresponsive.
Matterport Frequently Asked Questions (FAQs)
Can I use images taken with a mobile device’s camera?
Yes, you can upload images taken with mobile devices on Matterport. However, it is limited to iPhones and iPads only.
What happens when I hit my usage limits?
When you reach the limit for the number of active spaces, you can still access your 3D tours but cannot create more. If you want to create new ones, you can either delete existing spaces or upgrade your plan.
Does Matterport provide training resources?
Yes. Matterport provides several training walk-throughs and videos for operating its cameras, editing the images, and advanced practices on getting the best scans for your properties.
Matterport provides a means to show interactive displays of properties online. With the current restrictions brought about by pandemic, virtual tours can be done in lieu of open houses and real estate showings. Although Matterport is picky when it comes to the devices you use to capture photos, it gets the job done in creating high-resolution virtual tours.
If you aren’t sure if Matterport is right for you, this article on the best virtual staging services is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, turnaround time, quality, and customer service.