MightyCall is a voice-over-internet protocol (VoIP) provider that offers a cloud-based business phone system. It features call management, text messaging, voicemail transcription, and an automated attendant. Its monthly fees range from $19.99 to $99.99, and it’s best for small businesses and remote teams.
MightyCall Pros & Cons
Easy to utilize and set up
Occasional software bugs
Connection issues lead to poor call quality
Who MightyCall Is Best For
- Small businesses: MightyCall is designed for small businesses that aren’t ready to commit to long-term, expensive phone systems. Whether you want to get started with basic functionalities or prefer to utilize all of its VoIP functions, MightyCall has reasonably priced plans.
- Remote teams: MightyCall is recommended for teams that are on-the-go or based in separate locations because it features a virtual phone system that can be accessed from any device via the internet. It also has a wide range of team collaboration features that allow you to manage calls with your colleagues.
MightyCall’s pricing page shows three plans with monthly fees that range from $19.99 to $99.99. The main differences between them are the maximum number of toll-free or local phone numbers and call minutes, as well as access to premium features like call recording and a presence indicator.
Want the best balance of features and price? Check out Nextiva.
All plans come with an unlimited number of extensions and access to MightyCall’s core features, such as call transfer, conference calling, voicemail-to-email, performance reports, business hours, social media integrations, and a caller ID.
If you are just getting started in utilizing a virtual business phone system, then Basic is for you. Its inclusions include 1,000 call minutes, two toll-free or local phone numbers, 10 clients in the contact book, and an unlimited number of users.
Those who handle large call volumes may subscribe to this plan, which includes five toll-free or local phone numbers and unlimited call minutes and users. You may also store an infinite number of clients in the contact book and access premium features—like call recording, voice-to-text, deskphones, softphones, and a presence indicator.
Ultimate is recommended for users who want to experience MightyCall’s full potential. It comes with all of its Standard plan’s features and inclusions plus API integrations, voice studio recording, and a maximum of 10 toll-free or local phone numbers.
MightyCall Alternatives 2020
VoIP Phone Service
Larger companies with high call volumes that need enterprise-level features
Businesses that want a great combination of price and features
Small business owners looking for a great phone system with no contracts
Solopreneurs who want a business number on their personal device
Solopreneurs and small business owners who want an affordable turnkey vanity number and VoIP provider
MightyCall provides a comprehensive virtual phone system and numbers that address call management, team collaboration, and customer care needs. We’ll discuss some of MightyCall’s essential features in detail below.
You can receive, make, and forward calls with MightyCall’s software and local or toll-free numbers. A mobile application, which is compatible with Android and iOS devices, may also be downloaded for those who want to manage calls while they’re on the go.
MightyCall lets you create an unlimited number of extensions, allowing you to forward incoming calls to any of these phone numbers. Teams may also host conference calls with up to five participants, set up sequential or simultaneous ringing, analyze performance reports, and manage an activity queue.
You can ensure optimal customer care with its wide range of functions, such as Music on Hold, Caller ID, CNAME, business hours, auto-attendant, and a custom greeting. These features help businesses manage all incoming calls and route customers to the most appropriate extension—all while sounding professional.
Voicemail & Transcription
Voicemail and transcription are essential for busy professionals and teams as they can easily review messages when needed. I was pleased to learn that MightyCall provides both as it has: 1) a visual voicemail, where you can review recordings and all necessary information in a single dashboard; and 2) transcriptions that are sent to you via email.
Which VoIP Provider Is Right for You?
Most Helpful MightyCall Reviews
Users who gave positive MightyCall reviews commended the affordable price range for its plans. Some also appreciate its platform’s ease of setup and use and its available features. Meanwhile, there aren’t many negative reviews available online; however, some complained about its customer support team and occasional glitches and bugs.
Cost-effective for a robust phone solution
“It is a cost-effective software for an all-in-one phone solution.”
Poor customer service, blacklisting feature can be improved
“Customer service is probably the worst thing about MightyCall. It is really hard to get answers when needing something specific. Lately, I’ve stuck with just chatting or emailing its support team because calling them is pretty much worthless. That being said, it is still the best bang for our buck regarding the features that we get for the price. Also, I really wish it would improve its blacklisting feature, as it is not very simple to add a number to the blacklist.”
— Jacob McConnaughy
MightyCall Frequently Asked Questions (FAQs)
What devices are compatible with MightyCall?
Compatible devices include computers, smartphones, tablets, and more. There are also no limits on the number of devices that you are allowed to sign in on.
Does MightyCall offer refunds?
Yes, it does, through its 30-day money-back guarantee. Additionally, it doesn’t have long-term contracts, allowing users to cancel or change their plans at any time.
Can I utilize my current virtual phone number?
Yes, you can, and MightyCall can port it for free.
Our Top VoIP Picks
If you aren’t sure if MightyCall is right for you, this article on the 6 Best Small Business VoIP Phone Service Providers is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features, like call management, call quality, and customer relationship management (CRM) tool integrations.