MyTime is a cloud-based appointment scheduling software that enables businesses to manage their online and in-store bookings, grow their online presence, and engage with their clients. Its key features include online and in-store scheduling, two-way messaging, real-time chat, and more. In this article, we cover MyTime reviews and pricing. Request a demo.
MyTime pricing is based on four subscription plans: Basic ($134/month), Growth ($199/month), Premium ($249/month), and Enterprise (custom pricing). The main difference between the plans is access to premium features such as listing management, online booking widget, targeted email campaigns, reputation management, user audit trails, campaign reporting, and more.
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*Annual plans are paid in full at the start of the billing cycle.
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Popular Appointment Scheduling Software 2019
Summary of Positive MyTime Reviews
Users who gave MyTime a positive review said that it is easy to use, intuitive, and highly customizable regardless of the type of business. Excellent customer service was also cited.
“Having availability online has been very useful. Customers really like receiving reminders too. It has helped us organize and maximize productivity. We have been generally very happy with the product.”
– Tamara Montal
Summary of Negative MyTime Reviews
Users who gave MyTime a negative review said that there were system glitches that happened often. They also shared that solutions to these glitches were done over long time intervals. Some of them wish for improvements to the clients’ notes section.
“Sometimes there are strange errors in the application, such as not allowing me to block my agenda or changing the profiles of personnel to business. Often the business evolves, and some things stop being free. The notes are not saved separately.”
– Florentino Rafael Martinez Camejo
Top Appointment Scheduling Software Pick From Fit Small Business
Check out the list below of some of MyTime’s features:
- Online and in-store scheduling
- Point-of-sale (POS)
- Search and social bookings
- Two-way messaging and real-time chat
- Email marketing campaigns
- Inventory, client, franchise, and staff management
- Reports and analytics
- Online listing and reputation management
- And more
Can MyTime help reduce no-show or missed appointments?
Yes. MyTime sends automated text confirmations and reminders to make sure appointments aren’t missed by customers. It sets triggers based on key events such as upcoming appointments, last-minute sales, or being late for an appointment.
How does MyTime track client or customer reviews?
MyTime has a real-time monitoring feature that tracks all reviews left on business locations. The dashboard updates automatically as new reviews appear. There is also an option to set up email and text message alerts for location staff so that they can respond directly to customer issues.
Here is a list of some of MyTime’s popular integrations: