Natterbox is a cloud-based business phone system that is embedded and managed within Salesforce from one single app. It provides call center solutions, automatic call recording, global numbers, payment card industry (PCI) payments, and more. In this article, we cover Natterbox reviews and pricing. Ready to get started? Request a demo.
The Natterbox pricing details are not available on its website. However, according to a third-party website, its rate starts at $20 per user, per month. Interested users may contact the company’s support team to get specific pricing details based on their business requirements.
Ready to get started with Natterbox? Request a demo.
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Summary of Positive Natterbox Reviews
As of the date that this article was written (July 3, 2019), there are only a few positive Natterbox reviews online. Users who posted feedback on Capterra liked its dashboard and remarked that it is very simple to use. According to them, Natterbox streamlines their day-to-day tasks and that its phone tree function reduces hold times.
Summary of Negative Natterbox Reviews
There are very few negative Natterbox reviews online as of this writing. Some users, however, reported minor technical issues such as voice distortion in some calls.
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Check out the list below of some of Natterbox’s features:
- Auto-dialer and predictive dialer
- Call center management
- Inbound and outbound reporting
- Telemarketing management
- Interactive voice response (IVR)
- PCI payments
- Salesforce integration
- And more
Do Natterbox users need to have physical phones or hardware?
Natterbox is embedded in Salesforce, so users can make calls with no hardware or software installed on their devices, provided that there is an internet connection.
Does Natterbox offer services for Non-Salesforce users?
Non-Salesforce users are given webphone access via a standalone browser window.