NetSuite is an enterprise-level customer relationship management (CRM) software that offers a robust cloud-based marketing automation solution. It allows users to have streamlined lead-to-cash processes, sales forecasting, upsell and commission management, and more. In this article, we cover NetSuite reviews and pricing. Ready to get started? Visit its website.
NetSuite pricing is not readily available on its website. Similar providers have monthly fees that cost around $10 to $40 for basic services, while the more extensive ones cost around $50 to $100. Factors that affect pricing include the availability of additional CRM features such as email tracking, mobile apps, and more.
Ready to get started with NetSuite? Visit its website.
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What NetSuite Does Well
Users who gave NetSuite a positive review said that it has a systematic way of tracking of leads and customers. They also added that the customizable dashboards and reports help them track their business performance based on their own parameters.
“NetSuite allows our business to keep data on so many things and allows pretty much every department in our company to contribute or view key data on leads and customers — marketing, sales, fulfillment, accounting, and more. NetSuite is a crucial part of keeping our business running and growing. Specifically for my department — marketing — we can keep track of all leads that come in and what marketing campaigns assisted with them.”
— Billy Baker
What NetSuite Does Not Do Well
Users who gave NetSuite a negative review said that it has a cluttered user interface that makes it difficult to navigate. They also added that there are frequent interruptions on its third-party app integrations.
One user who gave NetSuite a negative review on FinancesOnline said that the user interface made it difficult for him to use the software. He also added that it takes a while to load.
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Check out the list below of some of NetSuite’s features:
- Sales pipelines and forecasting
- Upsell and commission management
- Incentive compensation management
- Marketing automation
- Customer service and support
- Real-time dashboards, reports, analytics, and planning
- Document management
How Can NetSuite Users Assess Their Business Performance?
NetSuite provides dashboards, reports, and analytics that get updated in real time. Data displayed here include personalized key performance indicators, achieved-vs-quota comparison, forecast-vs-actual sales comparison, and a view of sales pipelines by stage.
How Can NetSuite Help Its Users Optimize Their Sales Campaigns?
NetSuite gives its users intelligent sales insights by analyzing the customers’ buying patterns. Based on this analysis, NetSuite manages upsells, quotes, and orders accordingly.
Here is a list of some of NetSuite’s popular integrations:
- NetSuite ERP (enterprise resource planning)
- Constant Contact
- Microsoft Outlook
- Google Apps
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