Odigo is a cloud contact center and customer experience platform that offers solutions to help organizations increase customer satisfaction. Its key features include call routing, visual interactive voice response (IVR), customer call history, push marketing, and more. In this article, we cover Odigo reviews and pricing. Ready to get started? Visit its website.
Odigo pricing is currently not published on its website. Pricing for services similar to Odigo ranges from $50 to $125/agent/month for those with basic customer service and interactions platform, while those with more advanced functionalities such as workflow automation and call scripting can range from $100 to $300-plus/agent/month.
Factors that may affect pricing include the number of agents, type of equipment needed, and features included in each package. Interested users may contact Odigo’s sales team for a customized quote based on their specific business requirements.
Ready to get started with Odigo? Visit its website.
Top Odigo Alternative 2019
Summary of Odigo Reviews
As of the date that this article was written (October 2, 2019), there are no Odigo reviews online. If you are a past or current Odigo customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of Odigo’s features:
- Caller engagement
- Call routing
- Visual IVR
- Short message service and web call back
- Customer call history
- Push marketing
- Customer insights
- And more
How can Odigo’s IVR improve my customer conversations?
Odigo’s IVR uses a voice interface, and its natural language technology conducts more human-like conversations with customers. Businesses can also be reached by their customers through a visual IVR in a mobile application or through the web.
Can Odigo help in my marketing campaigns?
Odigo’s push marketing services help businesses in creating and managing multichannel marketing campaigns. It also helps marketers send notifications and alerts to their prospective audiences.