Orderhive Pros and Cons
Unlimited automation and integrations
Steep learning curve
Outstanding customer support team
Monthly order limits may not be ideal for high-volume shippers
Real-time inventory sync across multiple channels
Who Orderhive Is Best For
- SMBs: Businesses that do not have enough manpower to keep up with fast-moving goods can benefit from Orderhive’s automated inventory management since it keeps track of inventory at multiple locations.
- Businesses that have a brick-and-mortar retail store: Businesses can use Orderhive to streamline their order management and fulfillment processes, as well as perform purchase management within the platform. Moreover, as inventory tracking occurs in real time, business owners can determine which goods are moving fast and quickly restock.
Orderhive’s pricing page shows five base subscription plans with fees that range from $0 to over $299.99 per month. The main differences between the plans are the numbers of users and orders and access to premium features such as employee training, custom feature development, and a dedicated account manager.
*Annual plans are paid in full at the start of the billing cycle.
You can calculate your monthly subscription fee by adding the total of the following: 1) base price of a plan you select; 2) number of people using the software within your team ($50 per user); and 3) the number of orders you receive (starts at $0.30 per order). It is interesting to note that all Fulfillment By Amazon (FBA) orders are completely free.
All plans have a mandatory one-time set-up fee of $99 and include unlimited SKUs and integrations.
Orderhive’s free plan is available only for Shopify users, who will get basic inventory management features and onboarding email support
This includes basic inventory management and order fulfillment features like the Free tier, except that it is available for all ecommerce platforms. You are entitled to one user and 200 orders per month, and orders above 200 are charged $0.30 each.
This package is ideal for you if you want to organize your store from the get-go. This provides you with three users and 1,200 monthly orders; and extra users are charged the same rate as the Lite tier, while extra orders cost $0.15 each. You are also granted API access for integrations and all types of automation. Chat support and extra hand-holding are given at every phase of your setup.
If you want to maximize the platform’s all-in-one solution, then go for the Growth plan. Aside from access to all of Orderhive’s premium integrations, you get four hours of employee training so that not just you—but also your employees—can use Orderhive to its fullest. Your monthly order limit is set to 3,000, with extra orders costing $0.12 each. You can also add up to five users in this plan.
This tier offers everything above, in addition to unlimited users and orders and a dedicated accounts manager. It also includes priority integrations development, custom features development, and premium support.
If you are interested in exploring Orderhive before subscribing to any of its plans, then sign up for the 15-day free trial (no credit card required) or explore the demo on its website.
Orderhive Alternatives 2020
Small and medium-sized ecommerce sellers and crowdfunding programs that need batch fulfillment
Ecommerce sellers with special packing and handling needs
Fulfillment matchmaker to help you find the best provider
Orderhive provides a variety of robust features, but its strongest capabilities are its high level of customization and seamless integrations, which allows you to fulfill every aspect of your ecommerce store from a single platform. I have highlighted some of its most important functions below to help you decide if it’s the ideal solution for your business.
Unlimited integrations, ecommerce automation, SKUs, and custom integrations
Automation is Orderhive’s key feature. It offers unlimited integrations with just about any platform that your business might need; and if an integration is not listed in its accredited partners, then you can try to request it.
Real-time Inventory Tracking
You can combine multiple sales channels in your account. Updating stocks across several locations and/or platforms is easily done because of real-time inventory tracking.
Amazon FBA Inbound Shipment and Seller Fulfilled Prime
You can connect your Amazon FBA account to Orderhive and easily transfer your stock to FBA warehouses. You can then select the SKUs to prepare the shipment list, and Orderhive will do the rest. If you are a Seller Fulfilled Prime (SFP) seller, then all you have to do is list your products via Orderhive and you will automatically receive all the updates.
This function helps you reduce turnaround time for returns and maximize value recovery with Orderhive. It also lets you analyze your returns processing costs, including everything from logistics to liquidation, which allows you to determine the most efficient way to manage return issues—either through replacement or refund.
Orderhive’s platform provides pre-wired connections with programs that specialize in marketing automation, feedback and survey, fulfillment companies, shopping carts, marketplaces, shipping, payment, tracking, and more. I have outlined some of its popular integrations below.
- Marketplaces and Shopping Carts: Jet, Houzz, Storenvy, Flipkart, Shopify, WooCommerce, Magento, BigCommerce, Cs-Cart, Ecwid, and PrestaShop
- Carrier Shipping Partners: UPS, USPS, DHL Express, FedEx, Blue Dart, Australia Post, Bring, DPD UK, GLS, Interlink Express, Parcelforce, and other country-specific couriers
- Other Fulfillment Companies: Mintsoft, Shipcentral, Shipwire, ShipBob, and FedEx Supply Chain
Most Helpful Orderhive Reviews
The majority of Orderhive reviews I’ve read online are positive, with many highlighting its integrations and high level of customer support during the setup process. However, a common negative review is that the platform can be overwhelming. Most users commented that a demo is not enough to cover everything, though they were quick to add that the support team does more than their share of hand-holding during the initial phase.
Unlimited automation, outstanding support, and a dedicated account manager
“Orderhive allows us to integrate almost everything with almost everything, but the best feature of Orderhive is the least tangible or measurable: the staff. The customer service I received has been outstanding thus far. The team is knowledgeable and transparent and will always at least try to help you get to where you need to be. Automation is our other most liked feature. The ability to set rule-based actions, create auto invoices, send emails when something happens, and move orders around automatically is great.”
Monthly order limits are restrictive but price point is reasonable
“Select All selects only 20 orders at a time. They also recently changed their pricing structure and are setting a limit on the number of orders that one can process through each plan, but even the price change is reasonable.”
Orderhive Frequently Asked Questions (FAQs)
Does Orderhive consolidate stock in multiple warehouses?
Yes, it does. You can keep track of inventory stored in multiple locations, add and manage multiple warehouses, allocate stock to different locations, and set default warehouses for receiving shipments.
What operating systems (OS) are supported by Orderhive?
Orderhive’s software supports Windows, Mac OS, and Ubuntu.
What type of order information is fetched by Orderhive?
Orderhive’s order management software fetches basic order information such as bill-to, ship-to, item-details, order total, discounts, and extra items if any. You can also add five types of custom fields to save additional information to orders.
Does Orderhive support point-of-sale (POS) and/or brick and mortar sales?
Yes, it does, as it has Shopify POS and Vend POS integrations. You can also create an offline store in Orderhive for your brick and mortar shop.
Our Top Order Fulfillment Service Provider Picks
If you aren’t sure if Orderhive is right for you, then this article on the best order fulfillment services & companies is a review of our top choices. In this guide, we shared our top recommendations based on costs, specialty services offered, strengths, and order or account minimums.
Disclaimer: The following information was provided by Orderhive and does not necessarily reflect the views of FitSmallBusiness.com.
What is Orderhive?
Orderhive is a full-fledged order, shipping and inventory management software. With the highest number of integrations, Orderhive is the first choice of 2500+ eCommerce Professionals. Individuals running a dropshipping business to enterprises, Orderhive is a single point solution that serves all eCommerce business automation needs of Retail Sellers. Orderhive is a software that does not become a huge cost center, it starts at just $44 and goes on as your business grows. Along with management, Orderhive also facilitates, automating mundane tasks helping you spare time for improving sales or achieving better work-life balance. If you read all of Orderhive’s reviews, you would understand that Orderhive is one of the easiest software to hop onto, yet in case you face problems, we have the best-in-class support team that will handhold you through the entire onboarding process.
Orderhive News & Activity
Orderhive updated its pricing recently and has offered the smallest plan with all the features at just $44.99 ( at a rate discounted by 55%), you can have unlimited integrations and unlimited SKUs as a part of the plan. Orderhive has received awards of being the most user-friendly and value-for-money software by many renowned aggregation platforms.
Orderhive Customer Service
Orderhive’s Customer service has been rated the best-in-class by almost all aggregation platforms. Chat, Email, Phone and Demo, Orderhive’s Customer service makes sure that you achieve success using our software. May it be adding new features or customizing solutions, our support teams would hold your hand till you achieve what you had set to achieve.
Orderhive Unique Features
1. The most real-time software. (The only software that integrates and transfers data from your eCommerce channels to itself in real-time)
2. Inventory automation at the Lowest Cost.
3. The best-in-class hand-holding process.