Paycom is a cloud-based human capital management (HCM) and human resources (HR) software for businesses of all sizes. It offers a suite of solutions that enable users to streamline and automate HR processes—such as recruitment, time and labor management, payroll, talent management, and benefits administration.
Paycom Pros & Cons
Offers a variety of HR tools in one platform
It has a slightly steep learning curve
Good customer support
Occasional software lags and glitches
Who Paycom Is Best For
- Businesses of all sizes: Businesses looking for robust HR tools to manage the entire employee life cycle, from talent acquisition to retirement.
The Paycom pricing guide isn’t published on its website. Those interested may contact the vendor to request prices. Basic HR applications similar to it cost anywhere from $300 to $750 per month, while the more extensive tools have fees that range from $650 to $1,200 per month.
Businesses (with less than 100 employees) that want integrated and simple-to-use HR, benefits, and payroll tools
Small to midsize businesses looking for a single platform to manage HR, employee attendance, benefits, and payroll
Businesses that need user-friendly employee scheduling and time tracking solutions
Companies that want a dedicated HR manager to help craft HR policy and maintain compliance
Businesses that require customizable payroll tools and reports
Paycom’s features are designed to help users and HR professionals focus on more important business tasks and projects instead of managing day-to-day HR operations. Here are some of Paycom’s important features.
Talent Acquisition & Applicant Tracking
Paycom’s talent acquisition tools enable users to find candidates, track applicants, hire top talent, and onboard new employees. It also allows HR professionals to manage and access job postings on a network of more than 8,000 free job boards. With its candidate tracker, users may build a customizable database that contains auto-populated details from the applicants’ resumes.
Payroll & Tax Management
Its payroll solution includes paycheck processing, direct pay deposits, payroll accounting data tracking, payroll tax management, and expense management. It also includes access to analytics and reporting tools, such as labor allocation, expense audit, employee check listing, wages and tax reports, workers’ compensation, and employee turnover by department.
Time, Labor & Talent Management
Its time and attendance solution allows users to manage and capture their employees’ reporting hours and time-off requests. It comes with a labor allocation tool for tracking employee costs. Additionally, its talent management solution enables users and key stakeholders to complete employee performance assessments, plan compensation budgets and pay increases, and conduct online learning sessions.
HR Management & Self-service Portals
Its HR management solution includes tools for managing online documents, tracking employee benefits, creating personnel action forms, and conducting surveys. Paycom also offers self-service portals for employees and managers that allow eligible users to view payroll information, approve time-off requests, and more.
Most Helpful Paycom Reviews
Users who left positive Paycom reviews like that they can access several HR tools in one platform. They also appreciate its online portal that allows them to download payroll stubs, log employee hours, and request paid time off.
On the other hand, those who gave negative Paycom reviews said that while it is generally easy to use, learning to navigate through all its features and tools—especially its mobile app—may be challenging for beginners. Several others complained about experiencing glitches and software lags from time to time.
A one-stop platform for HR tools
“Paycom is an excellent product and runs very well as a human resources information system (HRIS), payroll solution, and applicant tracking system (ATS). I have access to endless tools for ATS, such as job templates by department, knockout questions, and requisition templates.”
— Megan Strohlein
Mobile app was difficult to navigate & use
“When my company first transitioned to Paycom, its mobile app was difficult to navigate and use. However, subsequent app updates have eased the difficulties. Its software also did not work well in printing tax documents since many of my employees had questions about where to access it, and I had to forward an email with instructions about its location.”
— David Narbutas
Paycom Frequently Asked Questions (FAQs)
What industries does Paycom cater to?
Paycom caters to the following industries: education, distribution, healthcare, hospitality, manufacturing, franchises, restaurants, retailers, technology, professional services, financial institutions, and nonprofit organizations.
Does Paycom offer 401(k) reporting?
Yes, its HR Management tool includes 401(k) reporting, which enables users to simplify the process of transferring sensitive employee information to their 401(k) provider.
Can Paycom help me conduct background checks?
Yes, it can. Its background screening tool lets users conduct Social Security validation, run name and address traces, and search for applicant data in the following key databases: national criminal database, national security and terrorist watchlists, sex offender registry, and county criminal histories.
Our Top HR Software Picks
If you aren’t sure if Paycom is right for you, this article on the 7 Best HR Software for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, ease of use, and features.