ProProfs Chat is a cloud-based live chat software that enables users to engage website visitors and helps convert them into customers. It features pre-made templates, automated chat greetings, co-browsing, canned responses, and more. In this article, we cover ProProfs Chat reviews and pricing. Ready to get started? Sign up for free.
ProProfs Chat Pricing
ProProfs Chat pricing varies based on five plans: Free, Bronze ($9/month), Silver ($19/month), Gold ($39/month), and Enterprise ($199/month). The main differences between the plans include the number of operators and domains, duration of chat history, and access to premium features such as ratings and surveys, file transfer, visitor tracking, and more.
*Annual plans are billed in full at the start of the billing cycle.
Ready to get started with ProProfs Chat? Sign up for free.
Top ProProfs Chat Alternatives 2019
Summary of ProProfs Chat Reviews
As of the date this article was written (October 7, 2019), there are very few up-to-date ProProfs Chat reviews online. Some users said that the tool is easy to set up and use. Others stated that its pricing scheme is reasonable and affordable. A few users wished for it to offer chatbots.
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ProProfs Chat Features
Check out the list below of some of ProProfs Chat’s features:
- Canned responses
- Automated greetings
- Intelligent chat routing
- Reports and analytics
- Visitor tracking
- Post-chat survey
- And more
ProProfs Chat FAQs
Does ProProfs Chat offer a money-back guarantee?
Yes. New users who cancel their subscription within 30 days after signing up will get a full refund.
What modes of payment does ProProfs Chat accept?
ProProfs Chat accepts payments made via Mastercard, Visa, and American Express. It accepts check payments for purchases over $1,000, with an extra fee of $100 for processing. Currently, the company does not accept PayPal payments.
Here is a list of some of ProProfs Chat’s popular integrations: