QuestionPro is a cloud-based survey software that enables users to generate insights needed to improve customer and employee satisfaction. It provides a platform for polling, tablet-based mobile research, data visualization, and more. In this article, we cover QuestionPro reviews and pricing. Ready to get started? Sign up for free.
QuestionPro pricing is based on one free plan and two paid plans: Free ($0), Professional ($15/month), and Corporate ($99/month). The main differences between the plans are the number of questions and responses, as well as the level of support. It also offers customized pricing for Team and Enterprise clients.
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Top Survey Software Providers 2019
Summary of Positive QuestionPro Reviews
Users who gave positive QuestionPro reviews said that it enables them to quickly create surveys and setup advanced logic settings. Some of them shared that it helped them collect valuable feedback from their customers.
One user who gave QuestionPro a positive review on Capterra commended its flexibility in terms of creating surveys, offering basic question types to very complex surveying options. He also said that its consumer analytics help him create better decisions for his business.
Summary of Negative QuestionPro Reviews
Users who gave negative QuestionPro reviews reported that its mobile app offers limited question types. Others mentioned that its pricing is a bit steep for small businesses.
One user who gave QuestionPro a negative review on Capterra complained that the tool crashes frequently—putting his data at risk for possible deletion. He also said that he experienced some difficulties in creating surveys using his mobile phone.
Check out the list below of some of QuestionPro’s features:
- Survey templates and question library
- Professionally designed survey themes
- Survey distribution
- Respondent tracking and statistics
- Mobile compatible surveys
- Brand customization
- And more
What are the standard question types offered by QuestionPro?
QuestionPro offers the following standard question types: multiple choice, drop-down menu, semantic differential, matrix question, open-ended text questions, rank order, star ratings, slider scale, image rating, and more.
What distribution channels does QuestionPro use?
QuestionPro can be distributed via email, website, Facebook, Twitter, LinkedIn, and more. Users can also administer mobile surveys using the QuestionPro mobile app.
Here is a list of some of QuestionPro’s popular integrations:
Disclaimer: The following information was provided by QuestionPro and does not necessarily reflect the views of FitSmallBusiness.com.
What is QuestionPro?
With over 2.5 million users across 40 countries, we are a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization. We have provided reliable and innovative technology to Fortune 100 companies, academic institutions, small businesses, and individual DIY researchers for over ten years.
QuestionPro News & Activity
We have a product launch going out next week. Will get back with you as soon as that’s done.
QuestionPro Customer Service
- 24*7 customer support
- Custom scripting
- Custom Integrations
- Panel services
What makes QuestionPro stand out from the competition?
- 24-hour global support
- Robust point-and-click online survey logic
- 300+ free survey templates
- Mobile-ready surveys for online and offline data collection
- 100+ language support for surveys
- Text analysis software
- Seamless survey data and analytics integration
- Panel integration right inside the survey tool
- Offline data collection including rich media
- Role-based report sharing
- A full suite of products built on top of the survey platform at its core including Communities, Workforce and CX
- Tailor-made solutions for different audiences and use cases
- Feature packed and cost-effective solution