QuickBooks Live is a virtual bookkeeping service that lets you speak with Certified QuickBooks ProAdvisors for personalized and real-time bookkeeping support. Its features include account reconciliation, a dedicated bookkeeping team, and accounting through QuickBooks Online. Prices start at $200 per month. QuickBooks Live is best for businesses that like QuickBooks Online, but need more hands-on bookkeeping assistance.
QuickBooks Live Pros and Cons
Offers the industry-leading features of QuickBooks Online
Requires a QuickBooks Online subscription
Access to a dedicated bookkeeping team
No income tax support
Offers personalized, real-time bookkeeping support
A bit more expensive than similar providers
Who QuickBooks Live Is Best For
- Businesses that subscribe to QuickBooks Online: QuickBooks Live requires a QuickBooks Online subscription. You can sign up easily for both products at the same time to start enjoying the features and services that come with them.
- Business owners looking for more hands-on bookkeeping assistance: QuickBooks Live is Intuit’s most personalized service, which allows you to gain access to real human bookkeepers via video or chat.
QuickBooks Live Pricing
QuickBooks Live offers its full-service bookkeeping in three plans with monthly fees that range from $200 to $600 per month, depending on the business’ average monthly expenses. Please note that QuickBooks Live prices do not include the required subscription to QuickBooks Online.
Monthly Business Expenses
Up to $25,000
$25,001 to $150,000
QuickBooks Live Alternatives 2020
Online Bookkeeping Services
Businesses that need an all-in-one solution for managing their finances and taxes
Businesses that currently use Xero or want to move to Xero
Those who would like mobile access to financial data
Businesses that sell products
Those who are on a budget
Those who want to use integrations
Businesses that require industry-specific financials
In addition to industry-specific software, your business might be well served by general-purpose small business accounting software.
QuickBooks Live Features and Services
QuickBooks Live offers the features and services you need to ensure accurate bookkeeping. Below is a quick rundown of some of its most essential features and services to help you gauge whether or not QuickBooks Live Bookkeeping is for you.
Dedicated Bookkeeping Team
You will be matched with QuickBooks-certified bookkeepers who will provide you with ongoing bookkeeping services. Other teams of professionals, such as QuickBooks ProAdvisors and certified public accountants (CPAs), will be working in the background to help keep your books organized.
QuickBooks Setup Assistance
You will receive assistance in setting up everything that you need, including your chart of accounts and bank accounts. Your bookkeeper will also guide you through the basics of QuickBooks Online. If you already have data in your existing QuickBooks account, they will help you clean it up.
Virtual Collaboration and On-demand Chat
Once you are introduced to your primary bookkeeper and dedicated team, you can talk to them through a one-way video and virtual screen share. You may discuss your business’ financial status with them, and they will answer your questions in real-time. You may also send inquiries through its on-demand chat.
100% Accurate Books Guarantee
If your QuickBooks Live bookkeeper makes an error that requires you to reopen your books for any month, QuickBooks Live will correct the inaccuracies at no cost and confirm they’re accurate by generating a trial balance. They will even provide you with monthly financial reports, including your profit and loss statement and balance sheet.
QuickBooks Online Features
As mentioned earlier, all QuickBooks Live plans require a subscription to QuickBooks Online. QuickBooks Online’s features include the following:
- Bill management
- Inventory management
- Accounts payable (A/P) and accounts receivable (A/R) management
- Income or Sales tax filing
- 1099 issuance
- Payroll management (offered at an additional cost)
Summary of QuickBooks Live Reviews
As of this writing, there are no QuickBooks Live reviews online. If you are a past or current QuickBooks Live customer, then kindly leave a review to help others who are deciding whether to use the service.
QuickBooks Live Frequently Asked Questions (FAQs)
What are my bookkeeper’s qualifications?
Your QuickBooks-certified bookkeeper has the following qualifications:
- Active QuickBooks Online ProAdvisor certification
- Minimum one year of experience working with QuickBooks Online
- At least one of the following:
- Active CPA
- Active certified public bookkeeper
- Bachelor’s degree in accounting or finance
- Three or more years managing the books for a small business
When can I connect with my QuickBooks Live bookkeeper?
You may schedule a video chat with your bookkeeper during regular work hours whenever you have questions. Alternatively, you may also leave them a message through chat or email at any time.
Can I change or cancel my plan at any time?
QuickBooks Live doesn’t require any long-term contract.
Can I request a QuickBooks Live setup refund?
Yes, but only prior to your setup appointment.
Our Top Online Bookkeeping Service Providers
In case you still aren’t sure that QuickBooks Live is right for you, then read our article on the best online bookkeeping services. In this guide, we look at a variety of solutions and narrow our recommendations down based on key services like bookkeeping, payroll, and tax services.