What does the company do well? You can do a lot with this system and it spans the entire church, from infants all the way through adults and small groups. Tracking people's activities among all the different activities helps you better understand what you are doing right and what needs work.
What does the company not do well? Reporting is lacking (why collect all of that data if you can't get good information out), as is the rules surrounding specific activities. You end up creating workarounds for a number of different areas just to get most of what you want out of the system.
What about the company do you wish you had known before purchasing? I wish I had known how clunky every task was going to be. The tool gets in the way instead of helping us be faster and better.