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Review of Revel Systems

michael davis

  • Reviews Icon 1 Review
  • Points Icon 10 Points
  • Screenshots Icon 0 Screenshots

Ease of Use
Price
Customer Service
Overall Experience
What does the company do well?
Offline mode...that's about it. The system in general is overly complicated and difficult to navigate.
What does the company not do well?
They provide garbage hardware with very short warranty periods. Come on...a credit card machine that's designed to fail after 1 year with light use? And then you force merchants to pay $419 for another one? Big time scam. We do not recommend Revel and are switching to another brand immediately once the contract is up.
What do you wish you had known about the company before using?
That they extort you into buying an overly expensive credit card reader that's locked to them and only has a 1 year warranty and always breaks
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