What does the company do well? Potential. Program could eventually be a good program.
What does the company not do well? Customer service and sales are dishonest and appear to be under educated on the product. Customization options are very limited and overpromised.
What do you wish you had known about the company before using? That they were not prepared to offer the services they promised and they are not forthcoming when they know they can not provide the service you require. In addition that they would charge me for a failed program roll-out