What does the company do well? They offer free webhosting with benefits that no one else can give you. I personally have never had downtime with my site and it was very easy to setup an outside domain.
What does the company not do well? Their customer support is only available for premium members and not free members like myself.
What do you wish you had known about the company before using? I wish I had known more about how limited their installer is and that you can't install outside sources.